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  • Reno Nevada, NV

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IT Support Tech - Reno, NV

Apex Systems • Reno Nevada, NV

Posted 15 days ago

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Information Technology


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Job Description


• Need 1 resource to perform Break & Fix work during Monday to Saturday 0900 to 1800 work shift. 
• Candidate must maintain good customer focus meeting deadlines and service level agreements (SLA’s) 
• Technician will travel to each client’s location 
• Maintains, analyzes, troubleshoots, and repairs Desktop, Laptop, Server and Printer 
• Works under general supervision 
• Add additional points as needed 

Minimum Requirements: 
• 3 years plus supporting Desktops, Laptops and Printers. 
• 3 years plus with customer service experience 
• Reliable Transportation (This is a driving position – reimbursed accordingly) 
• Able to work weekends, staggered or late shifts possibly including evenings and/or weekends 
• Personable as they will be interacting with a wide range of users and environments 
• Can work on a ladder of lift and are able to lift up to 50lbs. 
• Must be organized and provide required admin on time and as needed 

Basic Needs/Haves 
• Able to work from a bent, crouched, or kneeled position 
• Smartphone with teethering/hot spot capabilities (Reimbursed within Corporate Guidelines) 
• Laptop 
• Basic Hand Tools 
• Possess a valid driver’s license 

Preferred, NOT REQUIRED: 
• CompTIA A+ 
• OEM Printer Warranty Certifications 
• OEM Laptop/Desktop Warranty Certifications 
• Server experience would be a bonus 
• Add additional points as needed

Job ID: 856349
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