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Now Hiring! Customer Service Representative - Virtual at Cottingham & Butler

Now Hiring! Customer Service Representative - Virtual

Cottingham & Butler Dubuque, IA Full-Time
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SISCO, a Cottingham & Butler company, is adding several customer service representatives to our team. Due to COVID-19, our employees are working from their homes. All interviews, onboarding, and training will also be conducted virtually, as well.

SISCO is a third-party benefit administration firm that is dedicated to helping our clients maximize the value of their employee benefits. We set ourselves apart from the competition by offering the experience of SISCO, and it all starts with our people on our team. We deliver an effective yet human experience by hiring the best employees and giving them the best technology. This is where you come into the picture. 

Our company was built upon driven, ambitious people like yourself. As a licensed customer service agent, you will spend your day connecting with participants via phone to help them better understand their employee benefits. You will be educating participants on the plans available to them, helping them enroll in benefits, and answering questions about payment and coverage. Some of these calls are routine, but some of them will be helping people navigate complex situations. Our representatives tell us that they get great satisfaction from knowing that they are able to help make difficult times a little easier for their participants.

They also love the sense of community within their team and that, even virtually, they feel supported.

Employees hired into this role will be required to obtain a Life & Health license for your state of residence. We will cover the training and licensing expenses.

If this sounds like a fit, submit your resume - we'd love to talk with you!


Recommended skills

Success Driven
Customer Service
Employee Benefits
Coordinating With Others
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Job ID: a1O3t000006mCgfEAE


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