Icon hamburger
US
What job do you want?
Apply to this job.
Think you're the perfect candidate?
Apply Now
Thumsup

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
Default4

Customer Care Specialists (Healthcare) - Richmond, VA

Kelly Scientific Resources Richmond, VA Full-Time
$15.25 - $16.00 / hour
Apply Now

Kelly Services is currently seeking several Customer Care Specialists (Healthcare) for one of our top clients in Richmond, VA. Pay Rate: $16.00/Hr 
Schedule: MON -FRI   8am - 8pm - 
Duration: 11/2019 - 02/28/2020 (Possible temp to hire)
Anticipated start date:  11/2019
DUTIES
Responds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. 
Analyzes problems and provides information/solutions. 
Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database. 
Thoroughly documents inquiry outcomes for accurate tracking and analysis. 
Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner. 
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information. 
Under immediate supervision, receives and places follow-up telephone calls / e-mails to answer customer questions that are routine in nature. 
Uses computerized systems for tracking, information gathering and troubleshooting. 
Requires limited knowledge of company services, products, insurance benefits, provider contracts and claims. EDUCATION/EXPERIENCE
High School Diploma/ GED
3 to 6 months experience in an automated customer service environment in healthcare or any combination of education and experience, which would provide an equivalent background.
Solid understanding of Microsoft Office products 
Good typing and keyboard skills. 
Good oral and written communication skills. Why Kelly?
At Kelly Services®, we work with the best. Our clients include 99 of the Fortune 100™ companies, and more than 70,000 hiring managers rely on Kelly® annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.
As a Kelly Services candidate you will have access to numerous perks, including:
Exposure to a variety of career opportunities as a result of our expansive network of client companies  
Career guides, information and tools to help you successfully position yourself throughout every stage of your career
Access to more than 3,000 online training courses through our Kelly Learning Center
Weekly pay and service bonus plans
Group- rate insurance options available immediately upon hire* Let us help advance your career today.
•Available for purchase and administered by a designated third-party vendor
Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, and Gender Identity, and is committed to employing a diverse workforce. #MD2019
 





Why Kelly®?


With Kelly, you’ll have access to some of the world’s highest regarded scientific organizations—providing you with opportunities to work on today’s most challenging, research-intensive, and relevant projects. Our connections can lead you to innovative scientific pursuits you’ll be proud to help advance. We work with 90 of the Fortune 100 companies and found opportunities for more than 10,000 scientific professionals last year.

You pursued a career in science to fuel your quest for knowledge and your desire to make the world a better place. Let Kelly fuel your career—connect with us today.



About Kelly®


At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. URL blocked - click to apply

 

Recommended skills

Claims
Customer Service
Customer Relationship Management
Insurance
Health Care
Typing
Apply to this job.
Think you're the perfect candidate?
Apply Now

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team

Job ID: US41L3LM_BH1622537

CAREERBUILDER TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.