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AVP Global HR Operations at Chubb

AVP Global HR Operations

Chubb Philadelphia, PA (On Site) Full-Time

Chubb is the worlds largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

This role will report to the VP, Global HR Operations. The primary focus of this position is to provide support in the areas of US Payroll and Benefits. This position will also have a key role in the US Payroll platform upgrade from ADP Enterprise to ADP GlobalView. This is a unique opportunity to utilize project management skills and HRIS expertise while diving into the day-to-day operations of Payroll/Benefits.

Key Job Responsibilities

  • Support upgrades to internal and external HR, Benefits, and Payroll applications

  • Work with internal / external resources to create new or update existing interfaces as requested

  • Engage with US Benefits on initiatives related to Health & Welfare and Retirement projects as necessary

  • Support inbound/outbound interfaces between Oracle HCM, ADP and third-party vendors

  • Serve as the technical point-of-contact for assigned functional areas and assist subject matter experts with ensuring data integrity, testing of system changes, report writing and analyzing data flows for process improvement opportunities

  • Write, maintain, and support a variety of reports or queries utilizing appropriate reporting tools. Assist in development of standard reports for ongoing customer needs. Help maintain data integrity in systems by running queries and analyzing data.

  • Provide system support for Payroll / Benefits including, but not limited to, researching, and resolving problems, unexpected results, or process flaws; perform scheduled activities; recommend solutions or alternate methods to meet requirements

  • Use project management skills in managing projects. May provide overall project management for a given HR initiative.

  • Develop user procedures, guidelines, and documentation. Train HR users as necessary

  • Perform other duties and special projects as requested


  • Bachelors Degree required

  • Experience in ADP payroll required, preferably Enterprise and/or GlobalView

  • Must have experience leading or supporting a payroll implementation/conversion including business requirements, system configuration, gap fit analysis, functional/technical specifications, testing, data migration and understanding integrations between Oracle HCM, ADP, and 3rd party vendors

  • Must be able to anticipate the downstream and upstream impacts of process integrations

  • Benefits administration experience is preferred

  • Experience in PeopleSoft HRMS or Oracle HCM preferred

  • 7+ years of related work experience is required

  • Effective planning and organizational skills

  • Demonstrated ability to handle multiple tasks and conflicting priorities

  • Ability to work independently and be self-sufficient

  • Strong working knowledge of Microsoft Office, especially Excel

  • Strong understanding of database design, structure, functions, and processes.

  • Ability to work with large amounts of data

  • Strong understanding of HR processes and data, including benefits procedures, eligibility, and enrollment rules to ensure correct implementation

  • Ability to present findings or translate the data into an understandable document

  • Ability to write and speak clearly, easily communicating complex ideas.

  • Ability to build and maintain effective working relationships

  • Strong sense of urgency and accountability

  • Maintain the highest degree of integrity and confidentiality regarding employee data

Recommended Skills

  • Business Process Improvement
  • Business Requirements
  • Communication
  • Confidentiality
  • Coordinating
  • Customer Demand Planning
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