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Parts Specialists

Stanley Full-Time
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Title:Inventory/Parts Specialist
Location: Charlotte, NC area
Role:Direct Hire


RESPONSIBILITIES
  • Provide pricing and availability to dealers through various communication methods
  • Process dealer orders and communicate expected delivery date
  • Assist dealers with returns, shipping issues, or discrepancies with parts
  • Provide technical information regarding part inquiries to dealers
  • Communicate and work effectively with all vendors
  • Maintain a high level of customer service internally and externally
  • Work with Parts team to make the department more profitable
  • Read catalogs, software programs, and other sources as needed to determine the dealer's part number needs
  • Process internal and external dealer orders
  • Remain current on product and industry changes through reading and training
  • Prepare invoices or charge authorization as appropriate
  • Answer questions from dealers and internal customers

QUALIFICATIONS
  • Strong customer service skills and focus
  • General product and mechanical knowledge of heavy equipment parts
  • Strong data and entry skills including use of Microsoft excel, Work and PowerPoint


Parts, Heavy Equipment

Recommended skills

Microsoft Excel
Authorization (Medical)
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Job ID: 400935000022981043

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