The IT technician is responsible for the asset lifecycle of IT assets. This position requires the ability to image and prepare PC systems for end users with a priority on new hires. This role also requires the ability to package, and ship assets to their final destination. Other responsibilities include data sanitization and physical sanitization of IT assets. The inventory associate will need to keep the asset inventory records up to date by performing a number of functions in the current asset management application. He/She is responsible for data entry of all warehouse paperwork, receiving documentation, issues, asset transfers, shipping documents and cycle count adjustments. Additionally, the associate may perform daily cycle counts on items in the warehouse, comparing the physical counts to the computer counts and performing an analysis on any discrepancies found. MUST BE ABLE to lift up to 40 lbs.
This position requires at least 2-4 years of experience in a warehouse and one year experience performing inventory analysis and cycle counting. The person must also have computer experience, including knowledge of Microsoft software, warehouse management software and shipping and transportation software.
The inventory associate must work well in a team environment. He must be good with numbers, have an attention to detail and an analytical mind. He/She must work well under pressure and be able to make decisions quickly.
Provides in-person or remote technical support for the installation, repair and preventive maintenance of personal computers, individual workstations and related software and hardware.
Responsible for ensuring policies and procedures are followed for hardware sanitization and disposal.
Responsible to oversee depot assets are accounted for and in a secure environment.
Provides regular support in modifying, upgrading or enhancing existing standard hardware.
Assures that all activities are documented and reported according to Parsons and IS standards.
Maintains a good general knowledge of the IS environment and the technologies associated with individual computers, workstations, software and associated hardware.
Performs the regular activities required to set up standard personal computing hardware.
Performs other responsibilities associated with this position that may be appropriate.
A working knowledge of Microsoft operating systems and applications as well as knowledge of personal computer technology, including a variety of computer models, printers and peripherals.
Good customer service skills.
Ability to identify, analyze and resolve common technical issues, questions and problems with standard workstation, hardware and software configurations.
Written and oral communication skills appropriate for the position, including the ability to speak well in basic professional situations (may include communication via telephone or in person). Ability to write basic documents (may include email or memos). Typically communicates with a limited group of individuals (employees and some managers) throughout the organization and may occasionally communicate with those outside of the organization (i.e. clients, vendors).
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Mindteck is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as a qualified individual with a disability, or any other trait protected by law.
- Asset Management
- Attention To Detail
- Computer Simulation
- Customer Service
- Cycle Counting