Store number: # 377
Shopping center: Tanger Outlet Center
Street address: 2601 S. McKenzie Street Suite 328

Title:                    Store Manager

Reports To:        General Manager

Status:                 Salary Full-Time/Non-Exempt - all stores except Pennsylvania and Puerto                                     Rico

     Hourly Full-Time/Non-Exempt - Pennsylvania stores only

     Salary Full-Time/Exempt - Puerto Rico stores only

 

Job Summary: The Shoe Carnival Store Manager assists the General Manager with the daily operations of the store and carries store keys to perform opening and closing responsibilities.

Primary Duties & Responsibilities:

• Demonstrates Total Customer Service Standards and leads by example.
• Participates in managing overall store operations to meet and exceed sales, operational, and liquidation goals, and store and department standards.
• Follows all company policies and procedures, including Loss Prevention guidelines to deter theft.
• Assists in conflict resolution, delegates tasks as needed, coordinates meals/breaks, and assists in administration of progressive discipline, schedules, timecard edits, and reports.
• Supervises and ensures compliance of all cash handling procedures; provides overrides, performs safe and till counts, and reconciles cash settlements.
• Trains and develops associates for growth.

Requirements:

• Customer focused, excellent communication and listening skills, ability to learn and execute the concept.
• Excellent leadership, sales, and customer service skills.
• Ability to successfully complete Key Carrier Certification exam within 60 days of hire and the General Manager Certification exam within 18 months of hire.
• Prolonged periods of standing and walking, must be able to lift up to 25 pounds at times and up to 10 pounds continuously.
• Ability to work flexible schedules including nights, weekends, and holidays.
• Bachelor’s degree or prior related management experience preferred.
• Three years of retail/customer service experience required.
• Must be at least 21 years of age.

Total Rewards:

The Shoe Carnival, Inc. Total Rewards program offers eligible associates highly competitive benefits, including the following:

• Competitive Pay
• Paid Time Off (Vacation & Sick Time)
• Comprehensive Medical, Dental, & Vision Benefits
• Flexible Spending Accounts
• Life, Disability, & Voluntary Benefits
• Employee Assistance Program
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Employee & Family Discounts
• Relocation Opportunities

Shoe Carnival, Inc. is an Equal Opportunity Employer.