Icon hamburger
What job do you want?
Apply to this job.
Think you're the perfect candidate?
Apply on company site

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.

Service Manager

NFI Industries (Corporate) Hagerstown Full-Time
Apply on company site

The Service Manager is responsible to oversee total maintenance facility to include building and grounds. Responsibilities include maintaining a preventive maintenance program, supervising, coordinating and negotiating facility repairs while having the ability to make fact, cost-based repair decisions. Service Manager should have thorough knowledge of mechanical repair, supervision experience and mechanic productivity of diesel tractors and trailers. Knowledge of computers, cost analysis, evaluating facility P & L performance, review and manage vendor repair estimates, inventory, DOT Compliance, OSHA Compliance and conducting Safety meetings.

Essential Duties & Responsibilities

  • Check for PMs, campaigns, and other repairs as needed.
  • Review and update report for all equipment out of service outside vendor and in-house, as well as vehicle history
  • Discuss equipment needs with operations and assign proper technician based on skill sets and experience.
  • Inventory and parts management, to include tires ordering.
  • Monitor all maintenance activity through Company generated reporting, including trends 
  • Communicate with breakdown department to ensure 
  • Deliver monthly safety & OSHA training and maintain attendance logs 
  • Perform monthly facility/service truck safety inspection as per attached forms. 
  • Evaluate all shop maintenance employees & recommend training plans as needed career growth and development 
  • Routinely evaluate performance of existing vendors. Ensure invoicing, pricing and delivery schedules are met as expected and agreed upon. 
  • Maintain high level of service with both internal and external customers.

Minimum Experience, Education, and Training Required: 

  • At least 3-5 years of similar management experience 
  • At least 3-5 years of mechanics experience in medium/heavy truck repair 
  • Computer applications MS Office & AS 400 
  • Post high school / technical school education not required, but desirable 
  • Strong supervisory skills in dealing with people 
  • Excellent oral and written communication skills 
  • Ability to create a team environment 
  • Strong internal & external customer service skills 
  • Ability to manage off site equipment and vendors

Skills required

Automotive Service Excellence
Exhaust Systems
Cooling Systems
Ignition Systems


About the company

Salary Estimator

Based on Job Title, Location and Skills
Below Avg. Average Above Avg.
Apply to this job.
Think you're the perfect candidate?
Apply on company site

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team

Job ID: SERVI06606


For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.

Founded in 1932, today NFI owns and operates more than 2,000 tractor trailers, employs over 6,200 individuals, operates over 23 million square feet of contract and public warehouse and distribution space, and generates $1B+ in revenue annually. It is a fully-integrated supply chain solutions provider, offering logistics, distribution, transportation, intermodal, global shipping, real estate and packaging services across the U.S.

Headquartered in New Jersey and privately held by the Brown family since its inception in 1932. NFI is a partner in the Environmental Protection Agency’s SmartWay program, which is dedicated to increasing energy efficiency and reducing the impact of the freight industry upon the environment. NFI is a one-stop resource for integrated supply chain solutions.

At NFI, you're more than an employee, you're part of the family. Since 1932, NFI has been making strides to provide a work environment where employees can thrive, grow and succeed.

Whether you're an experienced professional or recent college or driving school graduate, we invite you to join our family of 6,000+ corporate, transportation, distribution, and driver professionals.

Not Ready to Apply?

View the full profile