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System Administrator II

University of Maryland Medical System Columbia Full-Time
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What You Will Do:

I. General Summary

Under general supervision responsible for installation, configuration, and maintenance of the operating system workstations and servers, includes web servers, in support of business processing requirements. Performs software installations and upgrades to operating systems and layered software packages. Schedules installations and upgrades and maintains them in accordance with established IT policies and procedures. Monitors and tunes the system to achieve optimum performance levels.

II. Principal Responsibilities and Tasks

The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

1. Ensure assigned file servers are maintained at optimum level for performance. Ensures that file server(s) is operational, connected to network and users can perform normal activities with respect to the LAN.

2. Monitors file server(s) performance. Ensures file server is connected to network and user applications are operational. Ensures integrity of operating system software by maintaining current version with software patches and/or upgrades. Ensures that Server security is maintained and that backups are run on regular basis.

3. Independently troubleshoots moderate to complex user problem calls to resolve hardware, software and user training issues.

4. Provides technical guidance to customer base in the use of supported software products and loads workstation software in accordance with established UMMC standards.

5. Analyzes user needs and develops recommendations for submission to department. Conducts testing of user software against standard suite of supported software for department use.

6. Installs or relocates computer equipment, such as PCs, modems, terminals, printers, servers and other associated hardware ensuring access to electricity, network and telephone equipment in accordance with established UMMS standards. 

7. Assigns and maintains records of IP addresses, PC configurations, or other required documentation for assigned LAN(s).

8. In coordination with departmental management, ensures computer systems meet regulatory agency requirements.

9. Collects and analyzes real-time trending information.

10. Ensures workstation/server data integrity by evaluating, implementing, and managing appropriate software and hardware solutions.

11. Ensures data/media recoverability by implementing a schedule of system backups and database archive operations.

12. Supports media management through internal methods and procedures or through offsite storage and retrieval services.

13. Develops and promotes standard operating procedures. Conducts routine hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines.

14. Develops and maintains a comprehensive operating system hardware and software configuration database/library of all supporting documentation. 




What You Need to Be Successful:

III. Education and Experience

1. High School Diploma or equivalent (GED) is required. Additional certifications may be required.

2. Five years experience dealing with Microsoft Servers, Microsoft Networks, desktop computing and large scale application systems.


We are an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
 

Skills required

Technical Support
Information Technology
Operating Systems
Information Security
Repairing (Computer Systems)
Server (Computer Science)

Location

Salary Estimator

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$88K
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System Administrator II
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Job ID: 70491

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The University of Maryland Medical System (UMMS) was created in 1984 when the state-owned University Hospital became a private, nonprofit organization. It has evolved into a multi-hospital system with academic, community and specialty service missions reaching every part of the state and beyond.

UMMS is a national and regional referral center for trauma, cancer care, neurocare, cardiac care, women's and children's health and physical rehabilitation. It also has one of the world's largest kidney transplant programs, as well as scores of other programs that improve the physical and mental health of thousands of people daily.

The Medical System generates nearly $3.5 billion in economic activity in Maryland. It has 15,000 employees, approximately 2,300 licensed beds, 115,000 annual patient admissions and gross patient revenues of $2 billion.

Member Hospitals

The hospitals and health systems that comprise UMMS are:

    University of Maryland Medical Center- One of the nation's oldest teaching hospitals, this 816-bed facility -- located in downtown Baltimore -- is home to the University of Maryland Marlene and Stewart Greenebaum Cancer Center, the R Adams Cowley Shock Trauma Center, the University of Maryland Children's Hospital and the University of Maryland Division of Transplantation.

    University of Maryland Medical Center Midtown Campus - This 208-bed teaching hospital offers a full spectrum of health care for more than 110,000 people annually. University of Maryland Medical Center Midtown Campus has been providing superior and accessible community health care in West Baltimore and Midtown for more than a century.

    Mt. Washington Pediatric Hospital - This 102-bed pediatric and rehabilitation hospital, located in northwest Baltimore, provides specialty medical care to infants and children with complex medical needs.

   UM Baltimore Washington Medical Center - This 319-bed community hospital, located between Baltimore and Annapolis in Anne Arundel County, offers a wide variety of services and was recently named a "Top 100" hospital for intensive care outcomes by Thomson Reuters.

    UM Charles Regional Medical Center - Located in La Plata, Maryland, this 110-bed community hospital, along with an Ambulatory Surgery Center and OB/GYN Centers in Waldorf and La Plata, serve patients in Charles County and the surrounding areas of southern Maryland.

    UM Rehabilitation and Orthopaedics Institute - This 141-bed facility (formerly Kernan Hospital), located in Woodlawn, is the state's largest rehabilitation and orthopaedic hospital serving both adults and children. It also houses the University of Maryland Complementary Medicine Program.

   UM St. Joseph Medical Center - This 232-bed nonprofit, regional medical center, located in Towson, Md., became a part of the University of Maryland Medical System on December 1, 2012. It features institutes for heart, cancer and orthopaedic care, and offers a full range of clinical diagnostic and treatment services.

   UM Shore Regional Health - Shore Health System became UM Shore Regional Health on July 1, 2013, and consists of the following facilities: UM Shore Medical Center at Chestertown; UM Shore Medical Center at Dorchester and UM Shore Medical Center at Easton, as well as the UM Shore Emergency Center at Queenstown.

   Upper Chesapeake Health System - In July 2009, UMMS announced a strategic affiliation with Upper Chesapeake Health System that is expected to lead to a full merger. Upper Chesapeake Health includes Upper Chesapeake Medical Center in Bel Air and Harford Memorial Hospital in Havre de Grace. The leading health care system and largest private employer in Harford County, Upper Chesapeake Health offers a broad range of healthcare services, technology, and facilities to the residents of northeastern Maryland.

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