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Mortgage Government Processor at Truliant Federal Credit Union

Mortgage Government Processor

Truliant Federal Credit Union Winston-Salem, NC Full-Time
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Purpose of the Job

The Mortgage Government Processor is responsible for compilation, verification and review of first mortgage loan applications, including FHA, VA and USDA.

Essential Functions and Responsibilities

  • Issues disclosures and checklists to new applicants.
  • Discusses mortgage solutions with members to meet their needs while providing detailed explanations of loan programs and options to ensure member understanding.
  • Reviews the member’s assets, liabilities, income, employment history and other factors to determine eligibility.
  • Submits loans to Automated Underwriting Systems (DU and LPA) and reviews findings.
  • Discusses rate locks with members and submits rate lock requests.
  • Obtains FHA Case Number from FHA Connection.
  • Obtains Certificate of Eligibility for VA-guaranteed home loans.
  • Orders appraisals and completes a comprehensive review of the appraisal upon receipt.
  • Obtains verifications of employment, mortgage, rent, insurance and other items necessary to document the loan application.
  • Orders tax transcripts from the Internal Revenue Service.
  • Prepares the credit and collateral packages for submission to underwriting.
  • Completes GUS submission of USDA loans.
  • Resolves underwriting conditions with the member and underwriter.
  • Issues revised disclosures as needed in compliance with TRID guidelines.
  • Works closely with MLO’s to keep them updated on the status of loans and any outstanding issues requiring their attention.
  • Acts as point of contact for members, Realtors, appraisers, Truliant staff and attorneys.
  • Requests title insurance in advance of closing.
  • Coordinates loan closings with members, attorneys and Truliant closing staff.
  • Discusses mortgage scenarios with Truliant call center and branch staff to ensure applications are submitted accurately.
  • Closes withdrawn, incomplete and denied applications, issuing adverse action letters as needed.
  • Reviews loan files to ensure completion of HMDA data.
  • Manages the general Mortgage mailbox and voicemail, responding to questions and forwarding information to other staff members, as needed.
  • Remains informed about investor guidelines, government regulations and best practices to ensure compliance with applicable rules.

Knowledge, Skills, and Abilities

  • Must have sound understanding of standard concepts, practices, procedures, regulations and compliance within the mortgage loan origination environment, as well as services offered by the Credit Union
  • Must have a comprehensive knowledge of conventional and government loan programs, including FHA, VA and USDA Rural Development Loans
  • Must have working knowledge of FHA Connection, VA’s WEBGLY and USDA’s GUS systems
  • Must have knowledge of Freddie Mac and Fannie Mae guidelines and the ability to understand Loan Product Advisor and Desktop Underwriter findings
  • Must be familiar with underwriting guidelines and real estate lending compliance, including but not limited to HMDA, TRID, Fair Lending and ECOA
  • Must have sound judgment, excellent critical thinking skills and the ability to manage and prioritize multiple tasks
  • Must be flexible and able to shift resources and priorities as required
  • Must have excellent communication skills in English, both verbal and written
  • Must have intermediate knowledge of Microsoft Outlook, Excel and Word
  • Must have ability to understand all business processes within the Credit Union
  • Must have an NMLS number or meet requirements to obtain one
  • Must be detail oriented and well organized
  • Must be able to work in a general office environment
  • Must be able to complete all assignments with minimal supervision
  • Should possess a strong commitment to providing excellent service to Truliant’s members

Education and Background

  • High School diploma or equivalent required, with 2+ years of recent mortgage lending experience preferred
  • Bachelor’s Degree in Business or Finance preferred
  • Experience with GSE guidelines, government lending, automated underwriting systems, multiple investor correspondent lending and TRID compliance required
  • Experience with Mortgage LOS system(s) required
 

Recommended skills

Loan Origination
Underwriting
Mortgage Loans
Loans
Appraisals
Equal Credit Opportunity Act
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Job ID: 1331

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