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Customer Service Representative

OfficeTeam Indianapolis Seasonal/Temp
$12.00 - $14.00 / hour
Apply Now
Ref ID: 01401-0011212001

Classification: Medical Customer Service Rep

Compensation: $12.00 to $14.00 hourly

The Robert Half Healthcare Practice has an immediate, full-time opening with a successful Insurance Service!

We are thrilled to be working once again with this thriving company to help them find the newest members for their expanding team in the Downtown Indy area! This full-time Customer Service Representative will work a schedule of Monday - Friday, 10:30am - 7:00pm. Up to 40 hours weekly!

The ideal candidate for this position would be someone who is timely and has strong organizational and active listening skills. This candidate should also be willing to take at least 50 calls per day and have the drive to be successful in a fast paced call center environment. Do you have a passion for Customer Service? This opportunity could be a career changer for you!

As a Customer Service Representative at this prestigious firm, your responsibilities will include, but not be limited to: answering claims questions after the incident has already happened, organize and route incoming telephone calls, field and send written business correspondence, support business and client referral goals by actively cross-selling and referring customers, and deliver outstanding, friendly, customer service in a timely fashion.

If interested in this role, please apply online or send your most updated resume to Kennedy at [ Email removed ] - URL blocked - click to apply!
The requirements of the Customer Service Representative position include, but are not limited to: proficiency with Microsoft Office applications, customer service and administrative skills, experience performing extensive research to resolve complex customer inquiries, active problem-solving skills in order to listen for customer cues and actively resolve problems with grace and integrity, the ability to interact effectively with internal and external partners and clients/customers, strong communication skills, both verbally and in writing, 2+ years experience of demonstrated performance in a goal-driven and customer-focused environment (preferred), enthusiastic attitude and an engaging businesslike approach, proven ability to navigate multiple computer systems, applications, and 1+ years experience in a call center environment (preferred).

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at [ Phone number blocked ] - URL blocked - click to apply for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Recommended skills

Selling Techniques
Customer Service
Call Centers
Business Correspondence


Salary Details

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Customer Service Representative
$12.00 - $14.00 / hour
Estimated Salary: $70K
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Job ID: 01401-0011212001


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