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Customer Service Representative

Staff Management Austin Full-Time
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With Staff Management | SMX, you'll get a weekly paycheck, learn new skills, meet new people, and work with a great management team in a clean and safe environment.

We are looking for exceptional candidates to act as Customer Service Representatives in a call center setting. As a Customer Service Representative, your goal is to deliver the highest level of quality service to our customer. As a CSR, you will receive and respond to customer calls, inquiries, requests, and complaints.

Industry: Customer Service/Call Center.

Duties: Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and service.

Employment Types: Temporary or Contract.

Work Location: SMX Staffing, 8325 Tuscany Way, Austin, TX 78754.

Job Types: Call Center, Customer Service Rep.

Shifts: 1st Shift.

Attributes: Background Check, Must be at least 18 years old.

Benefits: Paid Training, Weekly paychecks, Direct Deposit or Cash Card pay options.

Education Required: HS Diploma or GED.

Starting Wage: $11.25.

Pay Rate: Pay Rates up to 11.25.

Required Skills:
Qualifications:
- 25 WPM typing skill
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- High School Diploma or equivalent
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Recommended skills

Client Rapport
Customer Service
Verbal Communication
Sales
Call Centers
Typing

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CareerBuilder Estimated Salary

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$36K
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Customer Service Representative
Estimated Salary: $69K
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Job ID: 7645A

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