JOB SUMMARY: Delivers exceptional customer service through personal contact with customers Interacts with and assists customers Answers the telephone and rings on register Processes balloon orders Handles Personalization Studio orders Assists in receiving and stocking procedures Unloads merchandise from trucks Checks in shipments Stages merchandise for the sales floor Packs out merchandise Top and down stocks merchandise Assists in merchandising procedures Responsible for maintaining assigned sections in store as determined by the General Manager Sets and maintains merchandise presentation planner (MPP) Sets and maintains plan-o-grams Flexes and fills seasonal aisles Ensures proper labeling and signing Sets and maintains ad in-stock Executes corporate directed price changes and clearance markdowns Assists in ensuring data integrity Assists with seasonal packaway Performs other duties as needed
WHAT DO YOU BRING TO THE PARTY?
Do you possess prior retail management experience?
Can you lead a team in a dynamic and fast-paced environment?
Are you obsessed with ensuring that your customers are beyond satisfied?
Are you adaptable and able to manage change daily through your team?
Do you possess strong communication skills and the ability to build relationships with your staff and customers?
Team Members will master all Balloon & OMNI channel service platforms, including in-store pickup, delivery, curbside pickup, and others.
You will manage and plan the daily and weekly workload to deliver on store sales goals and customer engagement.
You will assist the Store Team Leader and Leads in supporting onboarding and mentoring to new Team Members.
You will continuously role model behaviors connected to Friendly, Easy and Accurate and support other team members on delivering on our Service Model.
Team Members are expected to work a schedule that aligns to customer and business needs (this includes early morning, evening, overnight shifts, and weekends).
Team Members are responsible for supporting an environment that promotes engagement.
The replenishment process will require you to lift, push and pull up to 25lbs daily.
Cleaning, store recovery, setting plan-o-grams and endcap maintenance is required.
Climbing ladders is required to re-stock and obtain merchandise for our customers.
Ringing transactions on a register is required.
Utilization of our helium system to fulfill customer orders is required.
PARTY PERKS AND REWARD
Fun working environment
Generous associate discount
Apply to this job.
Think you're the perfect candidate?
Help us improve CareerBuilder by providing feedback about this job:
Report this Job
Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to ourTrust and Site Security Team
Job ID: 1_1162
privacy and protection,
when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction.Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder
Terms and Conditions
for use of our website. To use our website, you must agree with the
Terms and Conditions
and both meet and comply with their provisions.