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  • Fort Greely, AK

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Computer Systems Operator (CSO)

Chenega Corporation • Fort Greely, AK

Posted 5 days ago

Job Snapshot

Other Great Industries
Information Technology

Job Description



Company Job Title:

Computer Systems Operator (CSO)


DoD Secret, with ability to obtain Top Secret

Location: Fort Greely, AK

Reports To:

Program Manager

FLSA Status:

Non-Exempt, Full Time, Regular


The Computer Systems Operator (CSO) monitors, reports and takes correction action to support the operations of the Ground-based Midcourse Defense (GMD) Ground Fire Control (GFC) & Communications (GFC/C) system.


Duties and Responsibilities:

  • Supports the operation of the GMD GFC/C system to include, but not limited to monitoring assets, reporting, analyzing, and assisting with issues associated with operations, test and exercise events, scheduled system and site transitions, and development activities.
  • Uses the Asset Management Process, the Consequence Management Plan, the Incident Command System, and Readiness Condition Specifications.
  • Archives related information, to include database records and provide to resident engineers, programmers, and product support personnel.
  • Responsible for the startup, configuration, monitoring, and analyzing of GFC/C operational software and connections to other missile defense assets and elements.
  • Interfaces with customers to provide Level 1 problem resolution, determining hardware/software and interface anomalies, generates trouble reports and performs recovery actions as directed by governing regulations.
  • Monitors both local and wide area classified/unclassified networks using HP OpenView applications
  • Identifies and isolates hardware problems and performing router and switch port configurations as well as the execution of intelligent protection switches (IPSs) in accordance with prescribed documentation.
  • Effectively interfaces and communicates with military and customers to provide problem resolution.
  • Determines hardware/software interface anomalies, generate trouble reports using Remedy IT Service Management Software and perform recovery actions as directed by governing regulations.
  • Archives related information, to include database records and provide to resident engineers, programmers, and product support personnel.
  • Adheres to applicable procedures, policies, and directives utilizing appropriate processes, approved procedures and management directives.
  • Effectively responds to work schedule changes and recall activities as needed to support mission requirements
  • Other duties as assigned

Minimum Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.)

  • High School Diploma/GED required
  • Some computer related experience (e.g.: UNIX, MS Office, databases, software applications and hardware) and Sun Solaris platforms is desired.
  • IAT Certification Level II, Security Plus certification IAW DoD 8570.
  • DoD secret clearance eligible to obtain an DoD Top Secret clearance

Knowledge, Skills and Abilities:

  • Must have the ability to work shift work as required to support a 24 hour per day/7 day per week/365 day per year operation.
  • Ability to effectively communicate with a variety of military and government customers.
  • Ability to work effectively in small teams.
  • Ability to read, understand, and execute detailed technical documentation such as checklists and operational procedures.
  • Must display a high level of initiative, work well with others, and must be able to take ownership of problems and pro-actively work them to resolution.
  • Ability to travel

Physical Demands: (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

  • While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.

Work Environment: (The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.)

  • The employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment.
  • During visits to areas of operations, may be exposed to extreme cold or hot weather conditions.  Is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and loud noise.

Chenega Corporation and family of companies is an EOE.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled/Sexual Orientation/Gender Identity

Native preference under PL 93-638.

We participate in the E-Verify Employment Verification Program.

Job ID: 1900001184
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