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Customer Service Representative
Classification: Customer Service Representative
Compensation: $12.35 to $14.30 hourly
Openings for Customer Service Representatives!
OfficeTeam has an opening for an articulate, highly-skilled Customer Service Representative in the growing Insurance industry. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. This position will operate in a fast-paced and dynamic environment. This Richmond, Virginia Customer Service Representative position could be for you, if you're available for a long-term temporary opportunity.
How you will make an impact
- By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers
- Organize and route incoming telephone calls
- Retrieve and oversee the sending of written business communications
- Contribute accurate, friendly customer service in a timely fashion
- Customer service and office administrative skills
- Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
- Knowledge of claims processing
- Answering Multi-Line Phone System experience
- Ability to simplify complex problems and build solutions
- Ability to interact effectively with internal and external partners and clients/customers
- Demonstrated experience performing extensive research to resolve complex customer inquiries
- Enthusiastic attitude and an engaging businesslike approach
- Strong communication and social skills
- 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
- Proficient with diversified computer software and systems
If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!
OfficeTeam, a Robert Half Company, is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
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