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Hazardous Cargo Coordinator

CMA CGM (AMERICA) LLC Norfolk, VA Full-Time
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CMA CGM Group, founded by Jacques R. Saadé, is a leading worldwide shipping & logistics group.

Now headed by Rodolphe Saadé, CMA CGM reinvents transport and logistics in order to offer an integrated maritime, port and land service that exceeds its customers' expectations. 

Present in over 160 countries through 755 offices, 750 warehouses, equipped with a young and diverse fleet of 511 vessels, CMA CGM serves 420 of the world's 521 commercial ports and operates on more then 200 shipping lines. The group currently employs 110,000 people worldwide, including nearly 2,400 in Marseille, in its headquarters in Marseilles.

This position will be responsible to:

  • Receive and verify PRELIMINARY hazardous declarations and validate the documents are compliant according to the 49 CFR, International Maritime Dangerous Goods (IMDG) code, and CMA and partners policies. Verify and validate the documents against the information in internal system (LARA) and make appropriate corrections and contact customer if necessary.

  • Organize and review incoming hazardous booking emails by service and completes hazardous booking details in internal system (LARA) for approval.

  • Research and determine actions to answer and solve customer hazardous bookingquestions, issues and complaintsin order for container toin-gate terminal and rail head or load vessel.

  • Process hazardous request and send to Hazardous Specialists for acceptance and approval. After approval, confirm booking and send booking confirmations to customers. Offer routing change solutions when cargo will be refused at transshipment port.

  • Confirm and validate FINAL hazardous declaration against internal system (LARA) for rail billing requests when asked and confirm approval.

  • Contact Customers and collect FINAL hazardous declaration and associated documents such as but not limited to Material Safety Data Sheet (MSDS). Check any discrepancies and ensure compliance with regulations and work with customers for corrections of any discrepancy. Submit customer’s FINAL hazardous declaration to APM Terminals for pre-advisinggate and rail entrance before truckers and rail arrival at terminal.

  • Submit and serve as a liaison with terminals and Marine port operations regarding hazardous declarations and other hazardous documents.

  • Miscellaneous related duties or projects as assigned.

 Skill Sets / Education & Experience Requirements:

  • High School degree required.
  • Minimum of one year work experience.

  • Good written and verbal communication with internal and external customers

  • Good interpersonal , organizational, and problem solving skills

  • Ability to multi task and prioritize

  • Ability to make fast paced decisions

  • Basic computer skills (such as Excel, Word, and Microsoft Outlook)

  • Ability to work under pressure

  • Customer service skills

  • Good math skills

  • Detailed oriented

  • Must be availble to work 9:00am-6:00pm, Monday thru Friday.

Skill Sets / Education & Experience Preferred:

  • Associates Degree preferred.
  • Basic knowledge of 49 Code of Federal Regulations and International Maritime Dangerous Goods code for dangerous goods transport

  • Preference to have working knowledge of international shipping, logistics and transportation

  • Preference to have basic knowledge of hazardous related documents (i.e. hazardous declaration, tank test certificates, material safety data sheets)

Come along on CMA CGM’s adventure !

CMA CGM (America) LLC is committed to equal employment opportunity for all qualified persons  without regard to race, color, religion, sex, national origin, pregnancy, age, sexual orientation, marital status, gender identity, veteran status, disability, or any other legally protected classification.

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Recommended skills

Booking (Sales)
Computer Literacy
Material Safety Data Sheet
Verbal Communication
Attention To Detail
Multitasking
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