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Time and Expense Specialist

Maxim Healthcare Services Columbia Full-Time
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The Time and Expense Specialist, based in a Field Support Hub, provides the highest level of customer service to caregivers, field staff, clients, patients, offices and coworkers. The primary focus of this position is to ensure all payroll and billing functions are processed accurately and on time every week using various methods of time and expense collection. They will also contribute to the culture of the office which is defined as being high energy, having strong accountability, and team orientation. It is expected that each position in the office will also focus on professional development, proficiency in essential job functions and continuous improvement. 

Essential Duties and Responsibilities:

  • Demonstrates a professional, proactive attitude, establishes and maintains effective channels of communication within the Hub as well as with clients, caregivers, field staff and office based team members
  • Provides excellent customer service to all stake holders
  • Under the guidance of the Field Support Manager,  maintains proficiency in all support functions and activities to ensure office operational goals and responsibilities are met 
  • Meets and maintains HIPAA regulations in regards to Protected Health Information
  • Proactively works with each office to collect all timecards for the current pay period 
  • Accurately processes all payroll and billing data into the applicable system of record to be exported to headquarters by a defined deadline
  • Follows the established operating rhythm to ensure standardization of processes and procedures is consistently met
  • Displays strong organizational skills and time management skills to efficiently support multiple offices
  • Adapts to and incorporates the latest technology into daily processes to achieve maximum efficiency
  • Works closely with HQ partners to troubleshoot issues and ultimately ensure there are no gaps or delays within the revenue cycle
  • Communicates all issues or concerns relating to payroll or billing errors 
  • Performs other duties as assigned

Minimum Requirements:

  • High school diploma or equivalent degree required. Undergraduate degree preferred
  • One year work experience in a team environment preferred
  • Excellent verbal and written communication skills
  • Proficiency with computers, including Microsoft Office
  • Ability to work independently and multitask effectively while maintaining attention to detail
  • Ability to effectively elicit from and provide information to all team members, caregivers and clients using strong communication skills

At Maxim Healthcare Services, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits:
  • Competitive pay & weekly paychecks
  • Health, dental, vision, and life insurance
  • 401(k) savings plan
  • Awards and recognition programs 
*Benefit eligibility is dependent on employment status. 

Maxim Healthcare Services is a leading provider of home healthcare, medical-related staffing, travel nursing, and population health and wellness services across the United States. As an established community partner, we have been making a difference in the lives of our employees, caregivers, and patients for more than 30 years. Our commitment to customer service, improving patient care, and staffing experienced healthcare professionals has paved the way for many rewarding career opportunities in the healthcare industry.  

Maxim Healthcare Services, Inc. is an Affirmative Action/Equal Opportunity Employer

Skills required

Time Management
Resolve Issue
Provide Direction
Provide Actionable Feedback


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Time and Expense Specialist
Estimated Salary: $110K
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