LTD Commodities, the fastest growing division of Amerimark Interactive, is looking for Customer Service Representatives in our Lincolnshire, IL location.
Who We Are:
From our humble beginnings as a family-run mail-order business, we have grown to become a national catalog retailer and multi-channel eCommerce business. For over 50 years, LTD has provided home goods and unique gifts to our customers at tremendous values. We remain a privately held company focused on one premise – exceeding our customers’ expectations.
What You'll Be Doing:
Answering inbound calls for customers wanting to buy products seen in our catalogs or online, checking on order status, requesting replacements, handling damages and refunds, etc…
Engaging customers, making them feel valued and appreciated by reinforcing their purchase choices and handling their issues in a friendly and efficient manner
Upselling our products as well as selling other programs/services
Computer skills required
Be able to navigate through websites and multiple screens
Ability to learn computer programs
Be punctual and have good attendance
Excellent communication skills/speaking in a professional manner
Fluent (reading, writing, and speaking) in English with clear enunciation/pronunciation
Able to actively listen, analyze information properly and make logical decisions
Attending all training days in full is mandatory
Must be able to work between the schedules listed below (2 days off during the week when scheduled to work during weekends)
Monday – Friday: 12:00pm – 11:00pm
Saturday & Sunday – 8:00am – 9:00pm
Work schedules will be issued approximately 1 month in advance
Must be able to work holidays, including Black Friday and Cyber Monday (Thanksgiving, Christmas Day and New Year's Day are exceptions)
About this Position:
Starting rate is $14/hr with opportunities for increases in the first two months or pay based on experience.
Training is fully paid
Perks and Benefits:
A benefits package that includes subsidized medical/dental/vision, PTO, and 401(k) with company match and more!
Business casual work atmosphere with plenty of opportunities to celebrate together
35% discount on orders from our brands
A safe working environment. We follow the recommended guidelines for COVID-19 by masking up, social distancing and keeping our areas clean
Help us improve CareerBuilder by providing feedback about this job:
Report this job
Report this Job
Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to ourTrust and Site Security Team
Job ID: 1563-2017
privacy and protection,
when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction.Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder
Terms and Conditions
for use of our website. To use our website, you must agree with the
Terms and Conditions
and both meet and comply with their provisions.