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Customer Service/Call Center

Manpower Durham Full-Time
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We are seeking a Customer Service Professional to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Three years of call center experience-HEALTHCARE IS A HUGE PLUS
  • Preference goes to those with healthcare experience (at least 1 year)
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
 

Recommended skills

Troubleshooting (Problem Solving)
Knowledge Base
Multitasking
Customer Service
Rapport Loan Origination System
Client Rapport

Location

CareerBuilder Estimated Salary

Based on Job Title, Location and Skills
$40K
Below Avg. Average Above Avg.

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Customer Service/Call Center
Estimated Salary: $69K
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Job ID: USA_483419

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