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  • Tampa, FL

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Telephonic LVN/LPN

Maxim Healthcare Services • Tampa, FL

Posted 1 month ago

Job Snapshot

Full-Time
Other Great Industries
Health Care, Nurse

Job Description

Description:

Responsibilities: 

1. Make outbound calls to schedule patients for health screening events throughout the 5 Florida markets

2. Document call outcome on Social Care and Microsoft excel

3. Maintain a minimum daily call count of 80 calls per day and 30% conversion rate 

4. Assists callers with general contacts including, but not limited to, appointment scheduling, general facility and provider information, general requests, medical records requests and issue resolution

5. Verify and update patient information in the clinical information system 

6. Contact patients to remind of appointments 

7. Review patient chart (in EMR) to ensure core measures are being addressed and met per protocol and takes appropriate action when they are not, i.e. schedule services

8. Contact patients to communicate special outbound call campaign messaging

Requirements:

  • Active LPN license or RN License
  • Case management experience in utilization and disengaged membership
  • 3+ years as an active LPN or Registered Nurse in an acute care facility or hospital


    Software skills:
  • Excel proficiency

Hours: Monday-Friday 8AM-5PM 

Benefits
At Maxim Healthcare Services, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits:
  • Competitive pay & weekly paychecks
  • Health, dental, vision, and life insurance
  • 401(k) savings plan
  • Awards and recognition programs 
*Benefit eligibility is dependent on employment status. 

Maxim Healthcare Services is a leading provider of home healthcare, medical-related staffing, travel nursing, and population health and wellness services across the United States. As an established community partner, we have been making a difference in the lives of our employees, caregivers, and patients for more than 30 years. Our commitment to customer service, improving patient care, and staffing experienced healthcare professionals has paved the way for many rewarding career opportunities in the healthcare industry.  

Maxim Healthcare Services, Inc. is an Affirmative Action/Equal Opportunity Employer
Job ID: 461619
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