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Mattress Specialist ** $2,000 Sign-on Bonus** * City Furniture
Mattress Specialist ** $2,000 Sign-on Bonus**
Job Description
City Furniture is growing and modernizing the Home Furnishings Industry along the way. From the recent addition of iPads and wine bars, City Furniture is always on the cutting edge. Our newly remodeled showrooms have beautiful Rest & Renew Mattress Galleries and a variety of mattress options for our Guests to choose from. Our Mattress Specialist Specialists will assist Guests with finding the perfect mattress to resolve sleep issues and improve their lifestyle.
We're looking for an individual with attention to detail and excellent customer service skills to join our team as a Mattress Specialist. The primary function of the Mattress Specialist position is to assist both City Furniture Guests and Associates with mattress sales.
Sign-on Bonus Details
The first $1,000 is paid out after 30 days of employment and the second $1,000 is paid out after 90 days of employment.
Key Responsibilities
Guest Service / Sales - Assists Guests, as well as other Sales Associates, in the Mattress Gallery. Discusses features and benefits of products and offers all available services, closes the sale, and processes orders (creates invoices, schedules deliveries, provides finance options, etc.).
Training - Trains all Sales Associates on the mattress category. Conducts Product Training/Process Training and Observations. Certifies all new Sales Associates.
Professional Development - Obtains certifications and completes training related to job performance and product knowledge within specified period of time.
Merchandising/Pricing - Maintains Mattress Gallery products by requesting and replacing missing price tags, assisting in minor repairs to products, and helping to keep all products clean.
The Mattress Specialist will report directly to the General Manager and enjoy all of City Furniture's benefits: health insurance package, 401(k), paid vacation/sick, associate purchase discount program, tuition reimbursement, and much more. This position offers competitive pay with a base salary, plus commission and performance based bonuses.
Job Requirements
Education - High school diploma to Bachelor’s Degree recommended
Work Experience - One to five years of mattress selling experience
Computer Knowledge and Skills - General PC and Microsoft Office (Outlook, Word, Excel)
Other -
- Ability to handle cash, checks, and credit cards to process invoices
- Flexible to work a 5 day/40 hour work week, including evenings, weekends, and holidays
- Ability to work on the showroom floor for extended periods of time, as well as, meet the light physical demands associated with presenting products to Customers and merchandising the showroom
- Excellent Customer Service skills
- Ability to build rapport and assist Guests in a professional manner
- Great interpersonal communication skills
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City Furniture, the Ultimate Furniture Store, provides quality home furnishings at excellent value with friendly, efficient service in a fun and exciting environment.
The North Miami City Furniture, where we continue to operate today, opened right in the middle of tough competition. On one side stood Levitz Furniture, the #1 furniture retailer in both Florida and the United States, and on the other was Rooms To Go, a well-funded new furniture chain. The competition forced us to focus on the customer, and we were lucky enough to be successful right away.
Existing Waterbed City stores were converted to City Furniture showrooms by 1995, and now, over 20 years later, we are fortunate to be the #1 furniture retailer in our South Florida trading area. With showrooms spanning from central Florida to the west coast and all the way to Miami, we have grown to be over 1,300 associates strong. They work together every day to turn our guests into happy customers, and we are proud of our extraordinary, high customer satisfaction ratings.
And over that time, we have reached many milestones. We innovated Same Day Delivery 7 Days A Week in 2002, and recently unveiled Free Shipping, a first among furniture retailers.
We built our Kevin Charles Fine Upholstery factory in Mississippi to create high quality sofa and sectional groups, exclusively for our customers and at great prices.
We opened Ashley Furniture HomeStores in South Florida to give our customers even more wonderful furniture choices from America’s #1 furniture brand.
Style, quality, and value stay at the core of everything we do to this day. Strategic relationships at the best furniture factories in the United States and around the world help us merchandise our showrooms with furniture and accents that our customers will love.
All the while, we are mindful of our communities and our environment.