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Bilingual Spanish Customer Service Representative - 2nd shift

Stericycle Doral Full-Time
$12.00 - $13.00 / hour
Apply Now

In a world where cellphones make communication possible anytime and anywhere, it has become a priority for many companies to have their calls answered at all times of the day. Stericycle Communication Solutions, a leader in the call center industry, provides live operator services to assist commercial and healthcare businesses process their telephone calls more effectively and efficiently. Whether it's a phone call to a plumber about a leak or a call to a physician about a sick baby or an appointment, we are here to help, 24 hours a day, 7 days a week, 365 days a year.

We are currently recruiting for front line customer experience agents to help process inbound and outbound calls in one of our many fast-growing call centers across the U.S. No prior customer service or health care experience is necessary; however, we do look for energetic, customer centric, detail-oriented individuals who fit in well with our strong company culture. Various shift options, competitive benefits, including tuition reimbursement and paid time-off, are just some of the things you can expect as an employee at Stericycle.

Responsibilities include:

Answer urgent and non-urgent phone calls using computer-telephony integration
Provide information, document interactions, or schedule appointments using predefined scripts and templates
Deliver message content back to clients

Ability to read, write and comprehend the English language
Ability to speak clearly and project good voice tone
Ability to accurately document and present information during phone interactions
Ability to multitask while on the phone
Must be at least 18 years old and have a High School Diploma
Fluency in Spanish and English

Apply today!

http://mbsrecruiting.avature.net/su/1f23babbb4834701

 

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Spanish Language
Multitasking
Attention To Detail
English Language
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Bilingual Spanish Customer Service Representative - 2nd shift
$12.00 - $13.00 / hour
Estimated Salary: $65K
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Think you're the perfect candidate?
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Job ID: 34881-35121

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