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  • Federal Way, WA 98001

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Accounts Payable Specialist

Crawford Thomas Recruiting • Federal Way, WA

Posted 27 days ago

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Job Description

Accounts Payable Specialist


  • The AP Specialist 1 provides first-line response to AP related inquiries from vendors, teammates and/or managers.
  • The position ensures customer’s questions are answered comprehensively within established SLA’s and calls and other contacts are tracked appropriately.
  • Also, ensures other systems and/or vendor functions are maintained and completed timely.
  • This position reports to the AP Supervisor.
  • Answers incoming phone calls, emails, IM’s and walk ups in a high-volume environment knowledgeably with professionalism and courtesy
  • Explain related policies, other regulations and system end user best practices to vendors, teammates and managers
  • Provides general support to vendors and the company at large related to best practices, policies and regulations
  • Maintains security and discretion related to credit card, vendor and teammate specific information
  • Clarifies, researches, and  provides problem resolution for all AP related issues presented; escalate as necessary
  • Based on inquiries received, detect trends and potential trouble areas; report to management
  • Provides technical support and training for the end users of related systems as needed
  • Reconciles vendor statements with over 90 day aging’s
  • Makes corrections to expense and banking system account profiles as required
  • Increases/Decreases credit card limits live in the banking system based on company policy

Other duties and responsibilities as assigned including but not limited to:

  • Work overtime with little or no notice as needed
  • Attend team meetings, phone conferences, and training as needed
  • Know, understand, and follow governmental regulations, teammate guidelines, and all other company policies
  • Consistent, regular, punctual attendance as scheduled is an essential responsibility of this position


  • Minimum of one (1) year’s AP related experience preferred
  • Minimum of one (1) year’s Call Center experience preferred
  • Intermediate computer skills and proficiency in MS Word, Outlook, and Excel; working knowledge of Oracle preferred


  • High school diploma or equivalent required
Job ID: 10021
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