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RFP - Prior Authorization Pharmacy Tech

Healthcare Support Sugar Land, TX Full-Time
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The essential functions of a pharmacy technician in Prior Authorization are providing expertise and customer service support to members, customers, and/or providers. This position exists to take incoming requests for prior authorizations, for formulary and non formulary medications, while ensuring a high level of customer service and maximizing productivity. Request can be received via fax or telephone, from providers' offices and pharmacists. The position provides clinical review for authorizations in keeping with legal and contractual requirements, including but not limited to turn around times (TATs) and service level agreements (SLAs). The technician must provide the information clearly, accurately and in a professional manner. Interactions with callers must be documented per contractual and various regulatory / legal requirements.

 

Recommended skills

Service Level Agreement
Clinical Works
Prior Authorization
Customer Service
Fax
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Job ID: BHJOB4021_73727

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