The ideal candidate will add value by owning and managing a customer portfolio including the collection of outstanding A/R. Following the company designed process for customer invoice escalation and resolution. Work with customers to timely resolve credits and unapplied cash balances. Work with internal teams to research and resolve invoice discrepancies and disputes. Perform customer master data updates for their customer portfolio within the finance system. Review customer accounts to provide management with credit risk evaluations on current and prospective clients as needed. Prepare analysis for management.
The candidate must be proficient in Microsoft Excel and Word. Must possess strong organizational skills, strong communication and customer service skills both verbal and written, the ability to manage time and multitask, and the ability to thrive in a high paced environment while working independently in a team environment.
Prior Collections experience is required with business to business collections preferred within software and services industry. SAP and basic accounting experience are preferred.
Top Must Haves:
Credit Analysis - 2 years of experience
Collections Experience - B2B preferred with experience managing a portfolio of clients
Forward thinker - Daily interaction with Operations upper management. Building rapport with clients, understanding the issues, recommending resolutions.
Nesco Resource is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.
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Nesco Resource is one of the leading national staffing and employment agencies offering services in temporary staffing, direct hire, and host of other staffing and recruiting solutions. Through its branch office network, Nesco Resource offers clients and employees services ranging from Temporary Staffing, Permanent Placement, Recruitment Process Outsourcing, Onsite Management Services and more. Nesco Resource is an employment agency with dedicated offices supporting Engineering & IT, Clerical & Light Industrial, and Accounting & Finance specialties. Whether you're one of the thousands of people we've helped find a job or a company that we've helped find talent, we're working every day for you to match top talent with great opportunities.