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Regional Account Manager - Commercial Excellence

Amcor Ann Arbor Full-Time
Apply on company site

Amcor Rigid Packaging

Regional Account Manager - Commercial Excellence

Ann Arbor, MI

Position Overview:

This position will be instrumental in securing new business opportunities for growing the North American Diversified Products business portfolio.  This role will be heavily action-oriented leading to identifying and acquiring new with significant growth potential.

Essential Responsibilities and Duties: 

  • Proactively search, identify and obtain new business opportunities with new customers and existing customers.  Manage resources as required to accomplish.
  • Active pipeline development and management with a focus on increasing active customers and growing volume sales.
  • Establish strong, multi-level, win/win relationships with new and existing customers. 
  • Focus will include, but not be limited to the following:
    • Acting as the direct, primary face-to-face contact to the customer
    • Maintaining strong win/win relationships
    • Understanding customer requirements
    • Addressing/resolving issues with current customers (quality, AR, etc.)
    • Participating in partnership and problem solving sessions, as well as product line trials with existing/new customers
    • Providing strong service support and coordination for customers
  • Manage existing customers and leverage technology, products, and capabilities to capture larger share within existing accounts
  • Identify key decision makers and influencers beyond purchasing and craft relationship plans
  • Develop and maintain action plan for how accounts will achieve targets and identify specific actions to improve earnings
  • Identify and align resources, action plans and communications required to execute account plans and resolve issues
  • Develop, manage and execute contract negotiations
  • Manage negotiations/resolution of product, quality, and service issues


  • Education:  Bachelor’s degree required in a business related field; Master’s degree preferred
  • 5 years of successful sales experience, preferably in packaging, working with large similar accounts
  • New business development experience required
  • Results oriented, "hunting" sales skills
  • Business kowledge
  • Superior analytical and financial skills
  • Ability to get things done
  • Strong interpersonal and communication skills
  • Performance driven
  • Sales/customer knowledge, Decision making skills, Negotiation skills, Confidence
  • Travel 50%+


Amcor Leadership Framework Competencies

Core Competencies:

  • Customer Focus
  • Learning on the Fly
  • Interpersonal Savvy
  • Drive for Results

3-5 Applicable ALF Competencies:

Influencing Others

Organizational Awareness

Business Acumen

Dealing with Ambiguity


  • Commercial Director
  • VPs/ GMs
  • DP Marketing
  • DP Finance
  • External Customers

ADA Requirements:

Physical Requirements

☒Normal Vision

☐Distant Vision

☐Near Vision

☒Hearing/ Listening

☒ Sitting


☒Hand/Finger Dexterity

☒ Walking







☐Lifting (amount 50+ pounds)

☐Carrying (amount 50+ pounds)

☐Driving- Forklift

☐Lifting (amount < 50 pounds)

☐Carrying (amount < 50 pounds)

☒Driving – Automobile/truck/van

Other Physical Requirements:  N/A

Work Environment : Office Environment

The information contained herein is not intended to be an all-inclusive list of the duties, responsibilities, skills and/or abilities.

    • The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job.
    • We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.
    • IND123
    • #CB

Recommended skills

Self Motivation
Decision Making
Organizational Awareness


CareerBuilder Estimated Salary

Based on Job Title, Location and Skills
Below Avg. Average Above Avg.

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Regional Account Manager - Commercial Excellence
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