Associate Medical Director – Clifton, NJ
Recognized by FORTUNE magazine as one of the “World’s Most Admired Companies,” Quest Diagnostics is the world's leading provider of diagnostic testing, information and services that doctors and patients need to make better healthcare decisions. They are pioneers in developing innovative diagnostic tests and advanced healthcare information technology solutions that help improve patient care.
With corporate headquarters in Secaucus, NJ, Quest Diagnostics is a Fortune 500 company traded on the New York Stock Exchange (NYSE: DGX) and included in the Dow Jones Sustainability World Index. With 2019 revenues of around $7.7 Billion and approximately 46,000 employees and 6,600 patient locations across the US, Quest Diagnostics serves half of the physicians and hospitals in the US with their large variety of products and services.
The company offers the broadest access to diagnostic testing services through its network of laboratories and patient service centers and provides interpretive consultation through its extensive medical and scientific staff. Quest Diagnostics also provides services to employers, life insurance companies, other commercial labs, clinics, health plans, government agencies, and organizations involved in clinical trials research.
Approximately 150 million times each year, patients and their physicians rely upon Quest Diagnostics results to make important healthcare decisions and approximately one third of U.S. physicians – and many of the country’s leading hospitals and health systems – relies on Quest Diagnostics healthcare information solutions to foster better patient care and outcomes.
• FORTUNE magazine's "World's Most Admired Companies" list for 6 consecutive years; one of only five companies to attain Most Admired status in the "Health Care, Pharmacy and Other Services" industry category.
• Fortune magazine’s Fortune 500 list
• Forbes® Global 2000
• Forbes®' America's Best Employers List for third consecutive year
• Forbes® 2020 America’s Best Employers for Women for second consecutive year
• S&P 500
• Barron’s 500
• Member of the Dow Jones® Sustainability World Index
• Included in the FTSE4Good, Calvert, and Ocean Tomo sustainability indices
• Listed in the most recent Newsweek Green Rankings
• Consistently named one of the best places to work in U.S. business journal rankings
• Named a DiversityInc Noteworthy Company for third consecutive year
• Listed on the Disability Equality Index® (DEI), a joint initiative of the American Association of People with Disabilities (AAPD) and the US Business Leadership Network (USBLN), recognizing companies for prioritizing the inclusion of people with disabilities
• Named Top 23 ‘Best Places to Work for LGBTQ Equality’ in New Jersey
• Achieved Cancer Gold Standard accreditation from the CEO Roundtable on Cancer, recognizing our actions to reduce the cancer risk of employees and their families
Diagnostic Testing Services
Quest Diagnostics is the world’s leading provider of diagnostic testing, information and services that patients and doctors need to make better healthcare decisions. Their services range from routine blood tests — such as total cholesterol, Pap testing and white blood cell count — to complex, gene-based and molecular testing. They perform medical tests that aid in the diagnosis or detection of diseases, measure the progress or recovery from a disease or confirm that an individual is free from disease. In addition, they have specialized expertise in cancer, cardiovascular diseases, infectious diseases, and neurology.
In the $60 Billion and growing US Diagnostic Testing Market, Quest Diagnostics is the leader. Quest Diagnostics’ reputation as a leading innovator, provider of high value, low cost solutions and its financial strength and flexibility make it well positioned to capitalize on the evolving healthcare landscape.
Quest Diagnostics’ long-term strategy is to become the undisputed world leader in diagnostic testing, information and services. To drive this profitable growth, Quest Diagnostics plans to leverage capabilities to create differentiation:
• Deliver Innovative Solutions
• Leverage their Unparalleled Access and Distribution Network
• Expand their relationships with large payors and health systems
• Deliver Superior Patient Experiences
An Associate Medical Director is a board-certified physician who directs the pathology and/or medical laboratory service. This incumbent assumes the professional, scientific, consultative, organizational, administrative, and educational responsibilities for the services provided. The incumbent implements and maintains federal, state and local regulatory standards. As needed, the Associate Director delegates technical responsibility or retains consultative services from a physician or doctoral scientist qualified for each discipline offered.
Duties and Responsibilities:
• Provide advice to referring health care providers regarding the significance of laboratory findings and ensure that reports of test results include pertinent information required for the interpretation of laboratory data
• Maintain an effective working relationship with applicable accrediting and regulatory agencies, administrative officials, and the medical community,
• Define, implement and monitor standards of performance for the laboratory and for other ancillary laboratory testing programs in conformance with the department’s clinical laboratory standards of practice
• Monitor all work performed in the laboratory to ensure that medically reliable data are generated
• Assure that the laboratory participates in monitoring and evaluating the quality and appropriateness of services rendered, within the context of a quality management system, regardless of where the testing is performed
• Ensure that sufficient qualified personnel are employed with documented training and/or experience to supervise and perform the work of the laboratory
• Ensure that policies and procedures are established for monitoring staff to assess competency and, whenever necessary, to provide remedial training to improve skills
• Specify in writing the responsibilities and duties of all laboratory personnel
• Provide continuing education to laboratory staff
• Ensure that a current and complete procedure manual is available to all personnel; and
• Set goals, develop and allocate resources within the laboratory
• Provide effective administrative direction of the laboratory, in conjunction with the individual(s) responsible for financial management of the laboratory, to ensure adequate resources are available to operate the laboratory in a manner consistent with all state and federal requirements
• Select all reference laboratories for services not offered by the laboratory
• Promote a safe laboratory environment for personnel and the public. Partner with Environmental Health and safety (EHS) to ensure a safe laboratory environment in compliance with good practice and applicable laws/regulations. Participate in safety meetings and understand/respond to OSHA reportable incidents. Investigate employee exposure cases with oversight of the final write-up. Assess the effectiveness of the safety program.
• Ensure that the laboratory, when applicable, is enrolled in a proficiency testing program acceptable to the department for the testing performed and that the laboratory adheres to the proficiency testing program’s administrative and technical requirements
• Provide consultations about Medical significance, Interpretation, and Correlation of Data to contribute toward Patient Care (diagnosis and patient management). Remain current with medical literature sufficient to provide quality patient care. Be a medical resource for discussion with internal/external contacts.
• Develop rapport with clients by phone and/or face-to-face meetings to improve customer satisfaction and convey Quest Diagnostics’ Values, Vision and Mission. Build strategic relationships with the Directors of key departments, including but not limited to: Operations, Sales, Legal, Compliance, Client Services, Specimen Processing and Safety.
• Ensure that appropriate, timely laboratory facility audits occur to ensure optimal quality systems.
• Research and Development Responsibilities — If appropriate, plan and direct research and development appropriate to the facility. Plan/develop/direct the correct experimental design for problem solving. Become involved with BPT development, testing and validation of a new assay/service.
• Fulfill the Laboratory Director responsibilities as listed in CLIA and other responsibilities required by applicable state laws/regulations.
Education Required - Must fulfill CLIA/CAP and NYSDOH requirements below:
• CLIA/CAP requirements: MD, DO, or DPM licensed to practice (if required) in the jurisdiction where the laboratory is located, and have one of the following:
i. Certification in anatomic or clinical pathology, or both, by the American Board of Pathology or American Osteopathic Board of Pathology, or possess qualifications equivalent to those required for certification; or
ii. Have at least one year of laboratory training during residency/fellowship; or
iii. Have at least two years of experience supervising high complexity testing
• NYSDOH requirements: As required in New York State Public Health Law, all individuals designated as laboratory directors or assistant directors at a clinical laboratory or blood bank holding or applying for a New York State clinical laboratory permit must hold a Certificate of Qualification in the required categories.
i. The minimum education required to obtain a Certificate of Qualification is an M.D., D.O., or D.D.S. degree, or an earned doctoral degree (e.g., Ph.D., Sc.D.) in a relevant chemical, physical, or biological science major from an accredited institution. All medical schools, colleges and universities attended must be indicated in the application.
ii. Physicians and must be currently registered in New York State and/or the state in which they practice, and must provide a copy of their license and current registration.
iii. For individuals educated in a college or university located outside the United States, a credentials equivalency evaluation by an approved agency is required. The Department will accept credential equivalency evaluations from any of the organizations listed as members of the National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. Evaluations are valid only if received in a sealed envelope or directly from the evaluating agency.
• Proven industry executive with a minimum of 5 years of experience in role, overseeing laboratory operations and quality.
• Some supervisory experience and managing other pathologists is preferred. Must have experience and superior knowledge in both Clinical Pathology and Anatomical Pathology disciplines, and have the ability to interact with outside physicians in both arenas.
• Experience in an independent clinical laboratory is ideal.
• Experience in handling regulatory issues, e.g. CAP, NYS, Public Health Reporting, and in handling client interactions.
• Clinical lab interpretation for certain tests, e.g. hemoglobinopathy and material serum screens.
• Board Certification in a specialty or subspecialty area pertinent to position
• Successful Credentialing and Privileging
• Previous experience in personnel management
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Sr. Talent Acquisition Partner, Physician and Executive
Quest Diagnostics, Inc.
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