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Ff3eb9153682765a831ec1debfd5a852

Director of Operations

GPAC Kitty Hawk, NC Full-Time
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Position Summary:
The Director of Operations will provide the leadership expertise that ensures the effective and efficient operation of the organization, including, but not limited to, the quality and legal defensibility of services provided, and the achievement of stated operational goals and profitability objectives. The DOO will also oversee the operations in order to maximize profitability and to ensure superior guest service and product quality.


Responsibilities:

  • Management of the Housekeeping, Engineering, Activities, Front Office and Guest Services, Security and Food & Beverage functional areas.
  • Responsible for facilitating special requests, Corporate VIP arrivals, corporate meetings, corporate process improvement projects and facilitating written/verbal communications on behalf of the resort General Manager.
  • Work closely with Field Management to ensure the effectiveness of broad-based marketing plans to achieve budgeted revenues and average daily rates. Work with Finance on departmental budgeting forecasting to consistently exceed revenue expectations.
  • Responsible for documenting, verifying managing and processing vendor contracts, Certificates of Liability Insurance and ensure compliance with CSA Internal (Financial) , PCI, Safety, LRA (Corporate Brand Standard), Health Department and AAA audits in coordination with all departments.
  • Support the accurate and timely payment of invoices, payroll and expense reports within the appropriate budgeted direct expense lines.


Requirements:

  • Bachelor's Degree required, preferably in Hotel/Restaurant or Business Administration, or equivalent education/experience required.
  • Minimum of ten years' hotel management experience required, with HOA and Vacation Ownership experience preferred.
  • Must have experience managing high volume property.
  • Requires good communication skills, both verbal and written with the ability to work under pressure and to meet deadlines.
  • Strong leadership skills with the ability to motivate and lead others to success.

If you are interested in working for a company that knows how to take care of their employees and will help you grow a career, please contact McKenzie Sweet-Allen at [ Phone number blocked ] - Click here to apply to Director of Operations or email at [ Email address blocked ] - Click here to apply to Director of Operations for confidential help.

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.

GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States for the past 29 years. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.

GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States for the past 29 years. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.

 

Recommended skills

Management
Communication
Operations
Finance
Revenues
Business Administration
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Job ID: M2SDirectorOperation

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