Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message.  In order to receive text message invitations, your profile must include a mobile phone number designated as 'Personal Cell' or 'Cellular' in the contact information of your application.

At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wells Fargo Technology is a team of more than 40,000 information technology and security professionals who help keep Wells Fargo at the forefront of America's diversified financial services companies. Employees execute an engineering-led IT strategy to deliver stable, secure, scalable and innovative services that provide Wells Fargo global customers ‘round-the-clock' banking access through in-store, online, ATM, and other channels. Wells Fargo Technology plays a critical role in the company's customer and employee experience, business and risk management transformation, and growth agenda.

Consumer Lending Technology: 
From achieving sustainable homeownership, managing credit, purchasing a car to financing college, Wells Fargo Consumer Lending cares about our customers. Today, our diversified team provides home lending, auto loans, and student loans to more than 30 million customers. Every day we focus on providing guidance, advice and tools to assist our customers with making informed decisions for selecting the right products and services to satisfy their financial needs and help them succeed financially.

The CLT Personal Lending & Operations Chief of Staff will report directly to the Personal Lending & Operations Tech Executive and help run the business functions of this group, including:

• Organizational strategic planning and development:
  • Drive the hiring plan and location strategy for the organization;
  • Track progress against the CLT Personal Lending & Operations aligned strategic initiatives;
  • Stand up operational model cadence including evaluation of current skill sets and talent required for the future state of the organization;
  • Liaise with managers to understand organizational structure from a span of control perspective.
• Financial management: Forecast (quarterly), assess, track and validate financials for the organization by considering all financial components ranging from all resource types (including full time employees, managed resources, and statement of  work contractors) through training, travel, licensing costs, etc.
• Organizational Metrics: Participate in defining standard metrics and KPI's to depict the work progress against internal/external goals for the organization; and drive optimization for the CLT organizations against Objectives and Key Results (OKRs).
• Communication: Draft organization announcements and other communications and coordinate distribution to partner organizations.  Prepare executive level presentations required for town halls, business reviews, and meetings with technology line of business teams.
• HR, Finance and Corporate Function Liaison: Act as the primary liaison with internal support teams, including HR, Finance, Supply Chain as well as other internal teams as appropriate, and assist in the management of relationships within CLT Personal Lending & Operations and other Wells Fargo technology teams.
• Program/Portfolio Analysis: Understand initiatives and expected outcomes for the CLT Personal Lending & Operations organization.  Vet project business cases to ensure alignment with strategic deliverables and assess the financial impacts of delivering the project versus the go-forward future costs to sustain delivery.

• 10+ years of technology experience
• 5 + years of experience in one or a combination of the following: strategic planning, initiative management or project management
• 5+ years of leadership experience

• Experience managing large technology development efforts within a major line of business
• Ability to influence across all organizational levels, particularly senior management
• Experience identifying key issues, involve affected parties, design solutions, obtain buy-in, and communicate effectively through resolution
• Experience with capacity planning, forecasting, process improvement, and measurements
• Knowledge and understanding of financial analysis, forecasting, modeling and tracking
• Experience in achieving performance optimization and gains in operational effectiveness for product and services
• Good analytical skills including strategically analyzing data and diagnosing opportunities/interventions
• Ability to present complex material in a digestible, consumable manner to all levels of management
• Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
• Knowledge and understanding of Information Technology delivery various aspects of the Software Development Life Cycle
• Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills

NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC
IA-Des Moines: 801 Walnut St - Des Moines, IA
AZ-Chandler: 2600 S Price Rd - Chandler, AZ
AZ-PHX-Northwest Phoenix: 2222 W Rose Garden Ln - Phoenix, AZ
PA-Philadelphia: 101 N Independence Mall E - Philadelphia, PA

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits
 

Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.