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Professional Services Consultant at EFCO Consultants, Inc.

Professional Services Consultant

EFCO Consultants, Inc. Washington, DC Full-Time

Professional Services Consultant

Washington DC-Baltimore Area (Hybrid)

Full-time

Information Technology

Computer and Network Security

Who We Are

Our Client is the leading provider of application-aware workload protection. They are building the future of cyber security, and are looking for talented, problem solvers to join their team. By leveraging the innovative and highly acclaimed approach behind our breakthrough and patented technology, they are building products that will fundamentally change the way businesses and organizations protect high-value data.

Who We Need

We are seeking to fill a customer-facing Professional Services Consultant in the US Federal market. This person needs to have 10+ year’s post-sales product deployment roles such as Solutions Architect or Professional Services. Top Security Clearance minimum requirement. TS/SCI preferred.

Responsibilities:

  • Develop and architect solutions using the Clients Security Platform (VSP) in context of customer’s needs
  • Provide post-sales support by applying technical expertise to understand customer’s specific requirements and deployment environment
  • Understand the customer’s requirements, challenges, and what business outcomes and value they are expecting from their purchase. Design and deliver the customer-specific use cases to align with those goals via a hands-on, consultative approach.
  • Provide customer feedback in timely manner to Product Management and Development team to ensure alignment with client’s needs
  • Resolve dependencies across internal teams to ensure smooth deployments. Support development of cross-functional business processes
  • Provide thought leadership in emerging technologies to Solutions Architecture team
  • Provide first level of post-deployment support to ensure successful functioning and integration of VSP in customer environment
  • Identify, pursue, and foster strategic business expansion opportunities in existing customer accounts to develop, and design solutions related to strategies on securing IT assets and server workloads.

Required Skills:

  • Top Security Clearance minimum requirement
  • TS/SCI Clearance preferred
  • 10+ years of experience in post-sales and product deployment roles such as Solutions Architect or Professional Services
  • Proven track record of owning customer relationships, including strategizing, implementation, renewals, and expansions
  • Proactive, self-motivated, and creative team player who advocates for a smooth customer experience
  • Excellent customer relationship building skills focusing on technical strategic relationships
  • Self-starter with a proven ability to manage and thrive under fast-paced, startup-oriented environment
  • Ability to deliver results across Federal customers while focusing on solutions delivery, customer advocacy and satisfaction

Technical Skills:

  • Experience implementing APM or Cybersecurity tools server side
  • Knowledge of Top 10 OWASP, MITRE ATT&CK
  • Working Knowledge with App Servers such as Tomcat, JBoss, GlassFish, WebSphere, IIS
  • Working Knowledge with Web Servers such as NGINX, Apache
  • Intermediate Experience with Bash Scripting, PowerShell Scripting
  • Working knowledge of VMWare ESXi, AWS, Azure, Google Cloud Platform
  • Working knowledge of Docker, Kubernetes (EKS, ECS, AKS, GKE), OpenShift
  • Working knowledge of CI/CD Tools such as Jenkins, TravisCI, CircleCI

COMPENSATION:  BASE + INCENTIVE COMPENSATION + EQUITY + 401K

                                     FULL BENEFIT PACKAGE

- provided by Dice

Recommended Skills

  • Amazon Web Services
  • Apache Http Server
  • Apache Tomcat
  • Architecture
  • Bash (Scripting Language)
  • Business Processes
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