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Customer Service Representative
Classification: Customer Service Representative
Compensation: $12.35 to $14.30 hourly
Growing Company Seeks Customer Service Representative!
OfficeTeam has a challenging career opportunity for an articulate, highly-skilled Customer Service Representative in the growing Insurance industry. Do you wish to take your social skills and put them to work to further the growth of an awesome business? This will be a fantastic next step in your career. This position will operate in a fast-paced and dynamic environment. If you're looking for a long-term temporary engagement, and can work in Chattanooga, Tennessee, this could be the Customer Service Representative position for you!
Your responsibilities
- Retrieve and oversee the sending of written business communications
- Handle incoming telephone calls
- Offer friendly, accurate customer service in a timely fashion
- Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers
- Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
- Proven experience going the extra mile to solve complex customer inquiries via extensive research
- Proven computer skills
- 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
- Excellent problem-solving skills
- Demonstrated talents in communicating and interacting with clients/customers, both internal and external
- Supportive, positive attitude with a professional demeanour applied to all tasks
- Excellent customer service and office administrative skills
- Switchboard phone (10 -30 lines) experience
- Excellent problem solving skills in Microsoft Office applications
We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at [ Phone number blocked ] - Click here to apply for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.
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