Assistant Branch Manager
We are currently seeking an Assistant Branch Manager for Beacon Roofing Supply that will assist the Branch Manager in directing the effective and efficient operation of a branch so that the Corporate Missions of providing quality products and high levels of service are fulfilled, while ensuring the continued profitability of the branch. Supervises the Counter staff and, as necessary, drivers and warehouse staff. Perform the duties of Manager in the Manager’s absence.
- Provide quality service to customers using clear communication skills.
- Be knowledgeable regarding all Company products and services.
- Count, verify and manually unload incoming orders and shipments.
- Utilize a forklift for moving inventory.
- Verify and manually load orders on outgoing trucks.
- Verify and manually load outgoing orders onto customer vehicles.
- General yard and office maintenance to include cleaning and painting.
- Maintain neatness and cleanliness of warehouse.
- Maintain inventory in appropriate/designated storage areas in warehouse.
- Perform other duties as assigned by management.
- Working closely with other store management personnel to recognize and correct operational problems.
- Monitoring and signing off on Cash Drawer Checkout and verifying all bank deposits.
- Determining facility and equipment needs and working with appropriate Company staff to fill these needs and ensure that proper maintenance is performed.
- Working with the person responsible for inventory so that inventory is adequate to meet customer needs; suggesting inventory changes as appropriate and ensuring accurate inventory control and record keeping.
- Working closely with the Regional Safety Manager to assure that safe operational procedures are followed and all reporting is filed with a minimum of lag time.
- Organizing and maintaining the warehouse and store layout for maximum efficiency and safe operations.
- Guarantee prompt, efficient customer service and profitable growth by:
- Work closely with outside sales representatives to develop sales skills.
- Assists the outside sales representatives in the development of new key accounts.
- Train inside and outside sales staff to provide world-class answers to customer questions and concerns.
- Investigates and finds acceptable solutions to customer problems.
- Ensure efficient and legal personnel operations by maintaining adequate staffing to meet Company and customer needs in the most efficient and economical manner.
- Following Company hiring procedures when filling all staff positions.
- Maintaining accurate and complete personnel records and supervising the correct reporting of time and work records to the payroll department.
- Monitoring employee performance, completing personnel evaluations as required and making appropriate salary-action recommendations.
- Handling disciplinary actions as needed and following all Company policies and procedures in providing adequate documentation of all such actions.
- Ensuring proper training for all staff in store operations, customer service, and safety.
- Working to schedule personnel for optimum customer service.
The Ideal Candidate Will Have:
- Preferably a 4 year BS in Marketing/Sales, Business.
- Two years of Industry (or) Industry related experience in Home building or Remodeling is a plus.
- Two years prior management experience (preferably in the building material distribution industry).
- Knowledge of Microsoft Outlook, Internet, Word, and Excel
- Mincron, operating. Ability to learn a software package.
- Products: Residential & Commercial Roofing, Residential Siding and Windows (Vinyl & Wood)
- Must possess the entrepreneur spirit; be self-motivated, and enthusiastic about our business.
- Must have excellent customer service skills and attitude.
- Must be detailed oriented and possess excellent organizational and time management skills.
- Must be analytical and able to solve problems.
- Must have good verbal and written communication skills.
- Must be ethical and honest.
- Must have experience in the building material distribution industry, particularly selling residential roofing products, with demonstrated success in those products to a local contractor base.
- Must be dependable and have a current state issued driver’s license with a satisfactory driving record.
- Must be legally entitled to work in the United States.
- Must be able to pass a company required drug test.
- Must be able to read, speak and write the English language to communicate with vendors, customers and other branch employees.
An Equal Opportunity Employer
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