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Entry Level Client Account Specialist

Manpower • Jupiter, FL

Posted 2 months ago

Job Snapshot

$13.00 - $13.50/Hour
Other Great Industries
Admin - Clerical

Job Description

Provide excellent customer service and accurately assess all customer embroidery, screen printing, and promotional products needs. Handle call-in and walk-in prospects and customers in a courteous and professional manner. •Respond efficiently to all walk-in customers and telephone inquiries to determine product needs, provide recommendations and quotes and assist with the order process. • Greet customers and answer phones in a professional and knowledgeable manner. • Execute in-house direct mailings. • Assure customer satisfaction. Send thank you cards at completion of an order. • Process all work orders accurately and obtain customer approval. • Obtain at least 50% down payment and payment in full upon completion with every order. • Accurately complete Counter Forms, quotes, and invoices. • Work closely with the Production Area to answer any questions they may have concerning current work orders. • Maintain a good working relationship with vendors to obtain quotes and follow up on orders in process. •Must be computer knowledgeable and have experience with basic programs including the Windows Operating System, the Microsoft Office Suite, and the POS/QuickBooks system. • Must be proficient in English including spelling, grammar, punctuation, and proofreading. • Possess a good understanding of basic sales and telemarketing tactics. • Have excellent communication and customer service skills Manpower is an Equal Opportunity Employer (EOE/AA)
Job ID: USA/416090
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