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Hospitality Hotel in Bay Minette,Alabama
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General Manager

McKibbon Hotel Management, Inc. Mobile Full-Time
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Residence Inn Mobile


950 West I-65 Service Road South
Mobile, Alabama, 36609
United States

General Manager

About McKibbon Hospitality From each thoughtful business partnership to the personal details of a guest's experience, hospitality begins with us. Across 8 decades of service, we've developed, owned and managed nearly 100 hotels, partnering with the largest proprietors in the industry. We measure success by the quality of our work and the personal connections our people make along the way. Innovation is in our DNA, and we're fueled by a guest-focused commitment to service. We guide every facet of hospitality development and management, from site selection, financing and construction to hotel renovations, openings and operations. Our legacy is built on a foundation of integrity, anchored in how we value our guests, treat our associates and partners, and give back to our communities. Every McKibbon associate receives on-the-job service, training, and development for career advancement. More often than not, that career advancement happens right here at McKibbon, where more than half of our leadership team members have been promoted from within. As we expand with new brands and as more markets develop every year, the opportunities for growth are endless. What Makes a McKibbon Hotel General Manager? As a key member of the property leadership team, the General Manager is accountable for the total operation of the property. Reporting to the Regional Vice President of Operations, the General Manager will be responsible for maintaining the highest level of ethical leadership to lead the property to achieve its business goals. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made McKibbon Hospitality their career home. A Day in the Life:
  • You will be responsible for day-to-day operations of the hotel, ensuring that guest and associate satisfaction is of the utmost importance.
  • You will be responsible for assisting with the overall performance of the property's operations, including (but not limited to) P&L, guest satisfaction, brand quality assurance, budget, and labor.
  • You will train fellow associates as it relates to brand and company standards to maximize revenue and reinforce superior service culture.
  • You will be responsible for maintaining compliance and remaining up-to-date on new initiatives for the brand and company.
  • You will inspect and oversee that safety and security standards are being maintained.
  • You will support guest experience and satisfaction in all operations.
  • You will work closely with corporate teams in Human Resources, Accounting, Revenue Management, Sales, and Leadership to ensure that property and company goals are being achieved.
  • You will act as the face of the property by being actively involved in the local community.
Requirements:
  • Associates/Bachelor's Degree
  • 3 years' minimum experience as a hotel general manager
  • Experience working at a hotel establishment
  • Experience with major hotel brands like Marriott, Hilton, or Starwood (highly desired)
  • The skills and experience to lead a team to consistently deliver exceptional guest service
  • Knowledge of local and state compliance laws
  • A proven track record of meeting budgets, understanding profit &loss statements, and cost controls

Ideal Skills & Qualities:
  • Excellent communication and problem-solving skills
  • The ability to develop the leadership qualities of all staff
  • Maintaining positive relationships with the management company, property owners, and clients
  • Implementing McKibbon procedures as they relate to cost control and inventory management
  • Ensuring that hotel policies and brand standards are consistently followed



 

Skills required

Customer Relationship Management
Provide Direction
Provide Actionable Feedback
Decision Making
Resolve Complaint
Performance Management

Location

Salary Estimator

Based on Job Title, Location and Skills
$63K
Below Avg. Average Above Avg.
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Job ID: req396

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