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Business Analyst at Amsive

Business Analyst

Amsive Springdale, AR Full-Time
Company Overview

Thank you for your interest in joining our team. We're committed to excellence. That's why we invest in great people-knowledgeable, customer-focused, collaborative and responsive-who are trained for today's problems and tomorrow's solutions. We offer competitive wages, excellent benefits, and a positive work environment designed around the commitment to mutual respect and the challenge of contributing to the continued success of our organization. Explore our culture.

Business Analyst

As a Business Analyst on the Amsive CI Team, you support our project management and development teams to seamlessly onboard and manage complex client technology, from the point of sale to the go-live date and beyond. You will work with each of our internal departments and serve as a liaison among stakeholders to understand the structure, policies, technology, and operations of Amsive and our largest clients, ultimately documenting and recommending solutions that enable Amsive and clients to achieve their goals. In addition, you serve as a knowledgeable resource to our internal and external clients, securing their relationship and leading them comfortably and confidently through the project process.

Day to day, you'll be responsible for successfully supporting specifically assigned projects. This includes the following responsibilities:

  • Collect, document, interpret, analyze and confirm specifications for new or enhanced database and/or reporting functionality with internal and external business owners.
  • Participate in logical design sessions associated with the implementation of business requirements.
  • Capture business goals/needs effectively, following a standard process methodology.
  • Clarify and develop objectives and key issues in a structured manner.
  • Document and create Functional Specifications, Functional Use Cases, including documented workflows, data flow diagrams, process flows, prototypes and user/interface designs.
  • Present requirements to stakeholders, confirming findings and/or making adjustments to documentation.
  • Provide soundly based advice to both development team and account teams, from a business and/or technical perspective.
  • Document logical/conceptual designs from requirements specifications.
  • Review & confirm with all stakeholders the suitability of proposed solutions including assessment of impact.
  • Coordinate the preparation of user-acceptance criteria.
  • Act as the liaison between the account teams and the development team.
QA/Testing Support
  • Manage requirements issues arising during testing.
  • Assist in business procedure testing.
  • Provide assistance in QA as required.
  • Provide advice/support for development of QA documentation or post-implementation support documentation.
Relationship Management
  • Liaise with external organizations where required.
  • Liaise between departments on movement of CI projects in progress.
  • Contribute positively to the team environment to allow individual and team goals to be met.
  • Facilitate strong communication between account teams and CI teams.
  • Collaborate with team members in evaluating existing processes and creating new processes when required.
  • Provides sales support as a subject matter expert in their area of expertise as needed.
  • Qualifications:
Experience & Knowledge
  • Engineering, Science or Computer Science undergraduate degree/diploma, or equivalent work experience.
  • 1-3 years work experience within a technology organization and/or role.
  • Experience within healthcare marketing analytics and database preferred.
  • Knowledge of Agile and Waterfall methodologies.
  • Excellent technical writing skills.
  • Ability to prioritize and juggle multiple and concurrent projects.
  • Demonstrated experience with developing Functional Specifications, Impact Assessments, Process and Data Flows, and Functional Use Cases.
  • Advanced skills with PC-based tools including MS project, MS Office (i.e. Word, Excel, Visio, and PowerPoint).
  • Exemplar interpersonal skills and professionalism with the ability to build business relationships.
  • Excellent analytical and problem-solving skills.
  • Strong ability to negotiate both with internal and external teams in getting to an optimal solution.
  • Self-starter who works well in a high pressure environment.
  • Clear and concise writing and verbal skills are crucial to the ability to obtain and disseminate information.
  • Strong facilitation skills.
  • Ability to summarize data into high-level themes.
  • Provides timely feedback and responses to all, especially clients.
If you need any assistance seeking a job opportunity at Amsive, or if you need reasonable accommodation with the application process, please call (331) ###-####.

Amsive is proud to be an Equal Opportunity Employer. We are committed to building a supportive and inclusive environment for all employees. It is Amsive's continuing policy to provide equal employment opportunity and not to discriminate on the basis of race, color, religion, pregnancy or childbirth, marital status, national origin, ancestry or citizenship status, age, disability, sex, sexual orientation, gender identity, veteran status or any other characteristic protected by applicable federal, state or local laws. This policy applies to all aspects of employment, including (but not limited to) application for employment, recruiting, hiring, compensation, benefits, promotions and transfers, training, layoffs, rehires, termination of employment and all other terms and conditions of employment.

As part of the Company's equal employment opportunity policy, Amsive will also take affirmative action as called for by applicable laws and Executive Orders to ensure that minority group individuals, females, disabled veterans, recently separated veterans, other protected veterans, Armed Forces service medal veterans, and qualified disabled persons are introduced into our workforce and considered for promotional opportunities.


Recommended Skills

  • Agile Methodology
  • Analytical
  • Assessments
  • Business Relationship Management
  • Business Requirements
  • Communication
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