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Automotive Body Shop - Customer Service Representative job in St. Louis at Dave Sinclair Buick GMC Truck

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Automotive Body Shop - Customer Service Representative at Dave Sinclair Buick GMC Truck

Automotive Body Shop - Customer Service Representative

Dave Sinclair Buick GMC Truck St. Louis, MO Full-Time

Dave Sinclair Buick GMC Truck is one of the fastest growing GM dealerships in St. Louis that has more than doubled our sales since 2012. We are looking for a self-starter with a strong work ethic who wants to grow with us!

What we offer:

  • Competitive Pay
  • 401K Match
  • Health, Dental, Vision, & Life Insurance
  • Family Medical Plan
  • Weekends & National Holidays Off

What are the day-to-day responsibilities?

  • Schedule appointments for customers
  • Check the accuracy of the repair orders making sure that the correct amount of labor has been charged and corresponding parts have been entered on the repair order
  • Close completed repair orders and notify the customer of the total charges
  • Maintain the filing system of repair order copies for quick retrieval of information
  • Reconcile daily the total of funds collected, documenting any discrepancies
  • Ensure that each customer has been promptly assisted and notify management of any customers that might be dissatisfied with their bill orrepair work performed
  • Communicate with staff and customers in a friendly and professional manner
  • Must follow all company safety policies and procedures

What are the requirements for this job?

  • Prior body shop CSR experience preferred
  • Exceptional telephone skills required
  • Excellent computer skills required
  • CCC1management systemexperience preferred
  • Basic accounting experience a plus
  • Dealership body shop CSRexperience a plus
  • High School Diploma or equivalent required
  • People focused and obsessed with providing great customer service
  • Ability to work in a fast-paced environment
  • Strong organizational and time management skills
  • Strong work ethic

We are an equal opportunity employer and a drug-free workplace.

Recommended Skills

  • Accounting
  • Customer Service
  • Friendliness
  • Hardworking And Dedicated
  • Telephone Skills
  • Time Management
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