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Quality and Training Program Manager

Interstate Moving Relocation Logistics Springfield Full-Time
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 The Interstate Family of Companies encompasses five distinct companies that provide global transportation, supply chain logistics and relocation management
solutions to individuals, corporations and government agencies. At Interstate we offer a strong benefits package, competitive salaries and opportunities for
growth and development.

SUMMARY

The Training Manager will provide training for our operations personnel and ensure compliance of related policies and procedures of Interstate Van Lines 

RESPONSIBILITIES 

•Train all operational employees on related company policies and procedures. 

•Manage training programs, New Hire Operational Training, Monthly Training at the company meetings for CDL Training, Operations, Packer, Mover & Helper, Office Moving and Fork Lift Training. Long Distance Driver Training & Orientation,
Continual Education Training Program. Also manages the Driver Training program including development and certification. 

•Responsible for quality performance service delivery audits (job inspections) 

•Assign & monitor managers responsible for weekly job inspection schedule 

•Report & analyze job inspection statistics and findings 

•Assist getting new Owner Operators up to speed and knowing how Interstate Operates with the Long-Distance department; i.e. Paperwork, Electronic Inventories, Ultra Wrap
and Priority shipments are some of the things that will be addressed. 

•Setting up uniforms for all new employees and making sure there is enough in stock at all times. 

•Working with all outside Service Centers Managers on training related topics or trends that need to be addressed.  

•Maintains company training facility insuring cleanliness, and upgrade needs to promote a professional environment at all times.  

QUALIFICATIONS & EDUCATION  

•Bachelor's degree highly desired  

•5-7 Years Training and Training Management experience required.  

• Microsoft Word, Excel and PowerPoint of Intermediate Level. 

CERTIFICATES,LICENSES, REGISTRATIONS 

CDL Class A license, ISO 9001:2008 certificate.  

Interstate provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without
regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or
expression, or any other characteristic protected by federal, state or local laws.  

 

Skills required

Problem Solving
Program Management
Program Development
Determine Best Practices
Coordinating
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Job ID: 1291

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