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Bilingual Customer Service Representative

Talentify, Inc St. Louis Full-Time
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Kemper has an immediate need for professional and motivated Spanish Bilingual Customer Service Representatives to work in our St. Louis Call Center!

This is an entry-level inbound call center position with no outbound sales, up-selling or previous call center experience required!

As a Customer Service Representative, you will be working the front line and charged with the mission of effectively, accurately, and courteously answering all telephone inquiries to support our Life and Health customers. In this role you will be responsible for a high volume of incoming calls, data entry, and email management. 

We Offer:

  • Competitive compensation based on experience!
  •  Full-time position with a great team
  • Excellent benefits including Health, Dental, 401K, Tuition Assistance and much more!
  • 4 weeks of paid training

 Position Qualifications:

  • Must be able to read, write and speak fluently in both English and Spanish
  • Previous call center experience preferred, but not required!
  • High school diploma or equivalent
  • Exemplary customer service skills
  • Intermediate computer skills and knowledge of MS Office Suite preferred, i.e.: Word, Outlook, Excel
  • Must have adequate keying/typing skills (at least 35 wpm)

This position reports to our Maryland Heights, MO office and the hours of operation are 7am to 6pm CST, Monday – Friday. Shift times may vary, 40-hour work week with option to work 4-day (10 hours a day) or 5-day (8 hours a day) shifts. 

 

Skills required

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer

Location

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$51K
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Bilingual Customer Service Representative
Estimated Salary: $64K
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Job ID: 31684

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Talentify was formed on the principle that there was an easier, more scalable way to find, assess and select candidates at scale.

We believe there is a simpler way to deliver experiences. That technology can exist to connect and engage talent with talent and in so doing, create more meaningful interactions for those involved.

We’ve set out to build Beautiful and Smart technology that helps Talent Acquisition teams find and communicate their Employer Value Proposition to the right talent.

Our purpose is to enable people who work with Talent to actually work with Talent, by freeing up their valuable time and nudging them to take the next right action.

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