Sales Support Administrator

15515BR **Sales Support Administrator** Flower Mound Texas **Job Description** **What youll do:** Real estate agents cant imagine life without you
Youre their real-life Siri the go-to person who helps them manage and succeed in every aspect of their professional life
When agents join the team, youre the friendly face who welcomes them and shows them the lay of the land
When they need help learning office and marketing tools and systems, youre the knowledgeable guru guiding them in the right direction
In short, when they have questions, you have answers
As an indispensable resource for agents and managers, you make it easier for agents, and our office, to succeed
Your success is everyones success
**Who you are:** + Relationship builder, patiently reading and meeting agents needs, easing their concerns by making sure they have what they need, when they need it
You know how to prioritize based on Agents needs
+ Organizer, anticipating agents needs and responding to them without delay, while being flexible to adapt to unexpected changes
+ Team player, with the ability to support a large number of agents
Your upbeat personality inspires their loyalty and trust, making them feel good about coming to the office
+ Confident communicator, comfortable speaking in individual or group settings, with verbal and written skills that inspire trust and loyalty with colleagues
+ Even-tempered, understanding that people have bad days, and not taking it personally if it spills onto you
**Your responsibilities:** + **Agent advocate:** Providing white-glove service for real estate agents, welcoming them through onboarding, educating them on office systems and making sure they understand the resources available to help clients and make sales
+ **Office organizer:** Keeping the trains running, ensuring that necessary supplies are available; Able to independently handle and resolve unexpected situations; willing and eager to think outside the box
+ **Socially savvy:** Understanding and able to share opportunities on Facebook
+ **Loyalty Builder:** Promoting a friendly, inclusive office culture and building a positive work atmosphere by celebrating agents achievements, recognizing birthdays and work anniversaries, and arranging special events and celebrations
+ **Administration:** Supporting centralized processes by following company policies and procedures including but not limited to accounts payables and receivables, coordination of all office administration tasks, and file maintenance
**Qualifications:** What we want you to have: + **Customer Service Mindset** : A genuine desire to help our agents AND our employees
+ **Professional demeanor:** A calm, steadying presence that makes agents and customers comfortable
+ **Computer skills:** Proficiency with Microsoft Office suite and social media
+ **Communications skills:** Strong written and verbal skills to help agents be their best
What wed like you to have: + **Experience:** Two or more years experience in a customer-facing, service focused business environment, with administrative responsibility
+ **Industry Insight** : Experience within the broader real estate industry #LI-MT1 **Employment Type** Full-time **Company** Coldwell Banker Realty **About Us** Coldwell Banker ( is one of the worlds leading brands for the sale of million-dollar-plus homes and one of the largest residential real estate brokerage franchisors, with approximately 2,800 franchise and company owned offices and over 99,000 independent sales associates in the United States, Canada and 40 other countries
Coldwell Banker is a subsidiary of Anywhere Real Estate Inc
Anywhere Real Estate Inc
( (NYSE: HOUS) is on a mission to empower everyones next move
Home to some of the most recognized brands in real estate Better Homes and Gardens Real Estate ( , Century 21 ( , Coldwell Banker ( , Coldwell Banker Commercial ( , Corcoran ( , ERA ( , and Sotheby's International Realty ( The Anywhere portfolio includes franchise and brokerage operations as well as national title, settlement, and relocation companies and nationally scaled mortgage origination and underwriting joint ventures
Supporting approximately 1.5 million home transactions in 2021, Anywhere is focused on simplifying, digitizing and integrating the real estate transaction for all consumers, no matter where they may be in their home buying and selling journey
With innovative products and technology, Anywhere fuels the productivity of its approximately 196,200 independent sales agents in the US and approximately 136,400 independent sales agents in 118 other countries and territories
Recognized for twelve consecutive years as one of the Worlds Most Ethical Companies, Anywhere has also been designated a Great Place to Work four years in a row, named one of LinkedIns 2022 Top Companies in the U.S., and honored by Forbes as one of the Worlds Best Employers 2022
**At Anywhere, diversity fuels success for our company and for our employees.** We strive to be the preferred company for diverse talent, committed to creating an inclusive environment that encourages everyone to succeed
**We pursue talent** strategic thinkers who are eager to innovate, focused on execution and accountable for results
**We value diversity** respecting backgrounds, cultures, perspectives
Youll find our commitment to diversity reflected in our achievements: + Forbes 2022 Best Employers for Diversity
+ Forbes 2022 Worlds Top Female Friendly Companies
+ Recognized on the 2020 Human Rights Campaign Corporate Equality Index
+ Recognized for gender diversity on our board of directors by Executive Women of New Jersey and Womens Forum of New York
With diversity, we succeed together
We hope youll join us
**EEO Statement** EOE AA M/F/Vet/Disability