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Salesforce Technical Architect at General Dynamics Information Technology

Salesforce Technical Architect

General Dynamics Information Technology Kokomo, IN Full-Time

Type of Requisition: Regular

Clearance Level Must Be Able to Obtain: None

Public Trust/Other Required: None

Job Family: Solutions Architect

We are GDIT. We stay at the forefront of innovation to solve complex technical challenges.

GDIT is your place. Make it your own by discovering new ways to securely and expertly apply the latest technology. Own your opportunity at GDIT and youll be a meaningful part of improving how agencies operate. Our work depends on a Salesforce Technical Architect joining our team to support the Centers for Medicare & Medicaid Services (CMS) on the Marketplace Assister Technical Support (MATS) program.

At GDIT, we foster a people-centric environment. As a Salesforce Technical Architect supporting MATS, the ideal candidate will serve as the technical expert on Market Place Technical Support (MATS) projects focused on Salesforce - Service Cloud, Experience cloud (Community Cloud) and the platform. And be trusted to own and deliver complex solutions supporting Marketplace initiatives.

In this role, a typical day will include:

  • This is a hands-on role that requires significant technical experience with the following Salesforce clouds (Service Cloud, Experience Cloud/Communities) and related technologies.

  • Expert in developing custom solutions on the platform leveraging Lightning, Apex, Visual Force, Integrations and out of box salesforce tools.

  • Direct involvement and/or oversight of developing business requirements, specifications, process flows, application design, application configuration and testing.

  • Providing technical expertise in the planning, analysis, implementation, and delivery of innovative solutions around Salesforce and other cloud platforms

  • Providing technical guidance in the creation, maintenance and upgrading CRM platform, Communities and Sites.

  • Leads technical strategy and design workshops to direct strategy and solution vision

  • Build and maintain a library of reusable Service Delivery documentation and code (to include custom scripts and coding)

  • Contributing in-depth knowledge and hands-on experience in interactive technologies, websites, cloud architectures, applications, and open-source technologies

  • Administering complex configuration, integration, and maintenance of Salesforce

  • Making system enhancements and modifications based on evolving business requirements

  • Reviews and provides feedback on technical implementations and documents and ensures that Salesforce best-practices and standards are followed

  • Developing an understanding of strategic business needs and provides insight and recommendations to program leadership for technological solutions to meet business objectives

  • Driving client objectives and goals to completion by leveraging strong collaborations across internal and external stakeholders

  • Working with client to provide Proof of Concept trails of new developers for evaluation, as necessary


  • Bachelors degree in computer science or related field

  • 10+ years in Salesforce development with strong understanding of the Salesforce Security model with hands-on experience in Salesforce configuration / customization using Apex , Visualforce , Triggers, SOQL, SOSL, AURA and Lighting Web Components (LWC) .

  • 8+ years of experience in a hands-on technical leadership position designing, developing, and administrating Salesforce Platform.

  • 8+ years of experience with Salesforce in a technical consulting capacity.

  • Experience in full life-cycle Salesforce implementations with strong expertise in the following modules: Service Cloud, Community Cloud.

  • Experience with Python or Java programming and understanding of object-oriented concepts, abstraction/inheritance, as well as experience with object-oriented languages.

  • Ability to deal with multiple projects with both business and technical stakeholders

  • Knowledge of Salesforce Development Best Practices

  • Experience with data migration tools and best practices preferred

  • Master-level presentation skills for sharing concepts internally and externally

  • Experience implementing multiple Salesforce Project deployments including release and environment management

  • Experience leading technical teams and mentoring junior level resources, consultants, and clients

  • Experience integrating Salesforce with other applications using SOAP, REST, BULK and Streaming APIs

  • Must have Salesforce Certified Platform Developer II certification

  • Must have lived in the United States at least three (3) out of the last five (5) years

  • Must be able to obtain a Public Trust clearance


  • Healthcare Service Industry and/or Center for Medicare and Medicaid Services (CMS) experience

  • Experience working on AWS platform.

  • Experience with Agile methodologies and frameworks such as SAFe, Scrum, and/or Kanban

  • Thorough knowledge of software development through automation tools

  • Demonstrated effective leadership and analytical skills

  • Past experience in Federal IT systems and development processes

  • Salesforce certifications in Salesforce Certified Application Architect or System Architect

  • Experience with one or more programming or scripting languages, such as Python

  • Experience with modern web technologies such as HTML5, CSS, XML, REST, and JavaScript


  • Full-flex work week

  • 401K with company match

  • Challenging work that makes a real impact on the world around you

  • Diverse, highly collaborative teams

COVID-19 Vaccination: GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

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