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Call Center Agent in Iowa
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Call Center Representative

Collabera Cedar Rapids Contractor
$15.00 - $18.00 / hour
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Job Title: Senior Service Center Coordinator

Working Shift: 7:30am to 4:30pm
Duration: 12 Months contract project

Responsibilities:

  • Provide exceptional customer service relating to general Facilities inquiries including but not limited to general maintenance calls, trouble calls, housekeeping requests, grounds calls, and furniture requests for the domestic US
  • Required to learn and utilize current call tracking and asset management tools for assignment of work
  • This position will work in a call center/advocacy-oriented environment leveraging state of the art telephony systems
  • Under general supervision, exercises prudent judgment, creativity and latitude on assignments with small to moderate cost and consequence
  • Work is reviewed for accuracy and adequacy


Management, Asset Management
 

Skills required

Customer Service
Assist Individual
Telephone Skills
Update Customer Information
Take Customer Order
Utilize Questioning Skill

Location

Salary Details

Based on Job Title, Location and Skills
$16
Below Avg. Average Above Avg.

Career Path

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Call Center Representative
$15.00 - $18.00 / hour
Estimated Salary: $64K
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Job ID: 200568

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Since 1991, Collabera has been a leading provider of IT staffing solutions and services. We are known for providing the best staffing experience and taking great care of our clients and employees.

Our client-centric model provides focus, commitment and a dedicated team to help our clients achieve their business objectives. For consultants and employees, we offer an enriching experience that promotes career growth and lifelong learning.

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