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Customer Quality Engineer at Luminar

Customer Quality Engineer

Luminar Orlando, FL (Onsite) Full-Time
CB Est Salary: $48K - $120K/Year
Our vision is to power every autonomous vehicle with the first LiDAR capable of making them both safe and scalable. It's easy to get an autonomous vehicle to work 99% of the time, but it's the last 1% that's preventing them from becoming a reality. That's where we come in. We've built a breakthrough LiDAR from the chip level up, delivering 50x better resolution and 10x longer range than the most advanced LiDARs available today. Luminar is not just a sensor, but the core of a platform that can enable the industry to have safe autonomous vehicles on the road. We are a diverse team of passionate and driven individuals, making us a powerhouse of innovation, design, engineering, and manufacturing. We are hiring the best and the brightest to accelerate the industry and bring forward the next transportation revolution.

Job Summary Description:

* Collaborate with Senior Customer Quality/ Operations Quality engineers to create, review and update quality inspection instructions, PFMEAs, control plans, quality alerts, rework documentation, safe launch plans etc.
* Track daily builds, perform incoming inspection, packaging, shipments, refer to bill of materials, read component drawings, support material and equipment readiness for launch, create documentation for new product launches
* Coordinate handling, analysis of customer returns (RMAs - 0km, warranty etc.). Establish containment, perform root cause analysis, establish permanent corrective actions, create 8Ds, communicate to the customer etc.
* Support and manage customer on-site visits, create agenda, participate/present in customer meetings
* Support workstation/cell analyses to improve productivity and quality.
* Capture build issues, create corrective action plan, support Quality Engineering team with item closure
* Support preparation of prototype build shipments according to customer requirements
* Support critical manufacturing process improvement and problem-solving efforts. Aspire to be a Subject Matter Expert (SME) for manufacturing processes
* Collaborate with key internal stakeholders to assure high quality new product release
* Ensure that CSRs (Customer Specific Requirements) are implemented
* These duties are not meant to be all-inclusive and other duties may be assigned
* BS in mechanical, electrical, manufacturing, quality, industrial engineering or similar technical


Minimum Requirements:

* BS in mechanical, electrical, manufacturing, quality, industrial engineering or similar technical discipline
* Basic computer skills: Google Suite - Sheets, Slides, Docs, etc
* Travel: 10-25% (domestic and international)

Preferred Requirements:

* Manufacturing, startup or automotive experience
* Exposure to Quality core tools
* Exposure to Lean, 5S concepts

Luminar is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, ancestry, national origin, sex, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, service in the military, or any other characteristic protected by applicable federal, state or local laws. We will make a reasonable accommodation for any qualified applicant with a disability, provided that the individual is otherwise qualified to safely perform the essential functions of the job with or without accommodation and that the accommodation would not impose an undue hardship on the operation of our business. Please let us know if you believe you require reasonable accommodation, or if you would like assistance to complete an application or to participate in an interview at the company.

At Luminar, your base pay is one part of your total compensation package. This role pays a base between $83,000 and $117,000 per year. Within this range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. You will also be eligible to receive other benefits including: equity in the form of restricted stock unit awards, comprehensive medical and dental coverage, 401k plan, life and disability benefits, flexible time off, paid parental leave, and tuition reimbursement for formal education related to advancing your career at Luminar. The specific programs and options available to an employee may vary depending on date of hire and schedule type.

* Note that the pay range listed for this position is a good faith and reasonable estimate of the range of possible base compensation at the time of posting.

Recommended Skills

  • Automotive Industry
  • Google Suite
  • Industrial Engineering
  • Manufacturing
  • Packaging And Processing Duties
  • Prototyping
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Job ID: 2449262549

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