Icon hamburger
US
What job do you want?
Apply to this job.
Think you're the perfect candidate?
Apply Now
Thumsup

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
Default2

Technical Support -

AppleOne Carlsbad Full-Time
$20.00/ hour
Apply Now
With a primary focus of provisioning and shipping telecommunication devices to new and existing customers, the Technical Support rep is responsible for ensuring product is configured, tested and shipped in a timely manner to our customer base. This position will be responsible for testing features and functionality in new firmware builds, flashing routers, quality assurance testing of product, packaging and shipping devices. In addition, this position will assist with our technical services team by answering inbound technical support calls, assisting clients with integrating routers and networking devices into existing infrastructure (Cisco, Juniper, Sonic Wall, Fortinet), and responding to customer questions about product features and technical support. Performs transactional functions in current tracking systems and online shipping systems. Must maintain extremely close attention to detail and be able to communicate simply and effectively with customer and vendor base. Answering inbound technical support calls on wide variety of 3G and 4G routers. Work efficiently and proactively, stay organized and go above and beyond daily to keep our customers happy. Reviews and verifies the accuracy of the request and transaction and completes the transaction accordingly. Apply today! We are an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, age (40 and over), gender identity, national origin, protected veteran status, disability or any other protected classification under federal and state law.
,

Skills required

Leading
Phone Support
Staffing
Networking
Recruitment
Nice (Unix Utility)
Apply to this job.
Think you're the perfect candidate?
Apply Now

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team

Job ID: 1057-TECHSR.135750

CAREERBUILDER TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.

Since 1964

On a journey around the world during the early 1960s, Bernard "Bernie" Howroyd had to work odd jobs in order to pay his way forward—selling encyclopedias in Australia to chocolates in Canada. Through these varied encounters, an incredible insight started to form in young Bernie’s mind: “No matter where people are from, no matter what language they speak, everyone deserves to be heard and respected.” Inspired and driven by this realization, he took that insight and started AppleOne Employment Services in Los Angeles in 1964.


Hiring Made Human

We at AppleOne have one true belief. We believe in people. Since 1964, we have connected the best people, their talents, skills, career goals, and aspirations with the best companies. We are "Career Gurus." We are "People-People." Let us introduce you!

AppleOne is part of the ActOne Family of Companies. Across our company groups—A-Check Global, AgileOne, and ATIMS—we are able to provide comprehensive services and technologies to our enterprise partners. Our integrity and quality of service is recognized by our ISO-9001:2008, IMAGE, and WMBE Certifications.

We have serviced Federal government over the years (including direct with FEMA). We are DCAA compliant. Recently, we formed a new corporation (ActOne Government Solutions, Inc.) specifically to service Federal government contracts.

View the full profile