To begin the application process, please enter your email address.
Company Contact Info
- West Des Moines, IA
Sorry, we cannot save or unsave this job right now.
Report this Job
Saving Your Job Alert
Job Alert Saved!
Could not save Job Alert!
You have too many Job Alerts!
Email Send Failed!
Phlebotomist I/Customer Service - Exam One - West Des Moines, IA req22542
Quest Diagnostic Health and Wellness • West Des Moines, IA
Posted 1 month ago
Schedule: Monday-Friday 8am to 5pm
This position is responsible for acting as the liaison between the client, the agent, and the examiners by answering the telephone, researching questions, and providing appropriate answers in a timely manner. Duties and Responsibilities:
Researches, answers, follows up and tracks client, agent and field questions appropriately and in a timely manner. This includes, but is not limited to, giving out specimen requirements, requesting additional tests and providing reports. Documents all calls and submits problem or difficult calls to the manager. Coordinates activities between client services, the agent and the client. This includes scheduling applicants with an examiner or at a PSC site and communication agents, applicants and examiners.
Conducts in center exams which include taking basic vitals, medical histories, venipuncture, urine collection, and EKG. Also collects specimens for pre employment drug screenings and other Quest Diagnostics services.
Other duties as assigned.
Responds to the needs and requests of clients and Quest Diagnostics management and staff in a professional and expedient manner.
Observes all compliance policies and safety policies and procedures as outlined in the Quest Diagnostics Safety Manual or safety matters included in other special training.
No direct supervision