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Medical Records Assistant (Ryan Hospital) at University of Pennsylvania

Medical Records Assistant (Ryan Hospital)

University of Pennsylvania Philadelphia, PA (On Site) Full-Time
University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Employers By State in 2021.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

COVID-19 vaccination is a requirement for all positions at the University of Pennsylvania. New hires are expected to be fully vaccinated before beginning work at the University. For more information about Penn's vaccine requirements, visit the Penn COVID-19 Response website ([ Link removed ] - Click here to apply to Medical Records Assistant (Ryan Hospital) for the latest information.

Posted Job Title

Medical Records Assistant (Ryan Hospital)

Job Profile Title

Records Assistant

Job Description Summary

The Medical Records Assistant will be responsible for ensuring that the medical record information maintains its quality, accuracy, accessibility, and security in both paper files and electronic systems. The Medical Records Assistant works with the Medical Records Manager to maintain the medical records archival database as well as take on the leadership role with new projects in the Medical Records department. The Medical Records Assistant will use various classification systems to code and categorize patient diagnoses information as well as medical and treatment histories. This information is used for insurance, legal and retrospective studies purposes. This role will take on new continuing education credits by learning more about the Medical Records role concerning SNVDO & SNOMED coding and implementation of an EMR. Additionally, this role will service the internal and external community of PennVet and the University of Pennsylvania.

Job Description

The Medical Records Assistant responsibilities will include:

+ Review patient records for timeliness, completeness, accuracy, and appropriateness of data

+ Use classification software to assign diagnoses and procedure codes

+ Maintain confidentiality of patient records

+ Perform clerical and administrative duties, accurately file and assemble data upon receipt, and file records in designated area according to the numeric filing system

+ Handle all requests for medical records

+ Answer and direct telephone calls appropriately

+ Handle inquiries from clients and clinicians/hospital staff according to established policies and procedures

+ Document all communications in a timely manner

+ Assist with special projects and assisting the Referral Office as needed

+ Perform additional duties as assigned


+ H.S. Diploma or GED required; minimum 2 years of medical records experience required; healthcare setting preferred

+ Knowledge of medical terminology required

+ Strong electronic data entry skills; able to type at least 60 wpm

+ Experience with SNOMED CT preferred

+ Excellent communication and interpersonal skills both written and verbal; ability to interact positively with the public and staff in a professional manner

+ Must be productive, initiative and capable of working independently as well as part of a team

+ Excellent attention to detail and multi-tasking skills

+ Ability to adapt and work well in a fast-paced environment

+ Ability to understand and follow verbal and written instructions

+ Possess good analytical and troubleshooting skills

+ Ability to project excellent customer service in-person and over the phone

+ Excellent time management and organizational skills

+ Ability to strictly adhere to compliance audit policy and maintain medical records confidentiality

+ Knowledge of operating computers and office machinery

+ Must have the ability to adhere to professional standards, hospital policies and procedures

Targeted Pay Range: $15.79 - $18.00 an hour

This Targeted Pay Range is only applicable to this job posting. All salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile.

Job Location - City, State

Philadelphia, Pennsylvania

Department / School

School of Veterinary Medicine

Pay Range

$15.79 - $22.76

Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile.

Affirmative Action Statement Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits

+ Health, Life, and Flexible Spending Accounts : Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.

+ Tuition : Take advantage of Penn's exceptional tuition benefits . You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.

+ Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.

+ Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family-whatever your personal needs may be.

+ Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.

+ Wellness and Work-life Resources : Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.

+ Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.

+ University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement-and you and your family can enjoy many of these activities for free.

+ Discounts and Special Services : From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.

+ Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.

+ Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.

+ Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.


To learn more, please visit: [ Link removed ] - Click here to apply to Medical Records Assistant (Ryan Hospital)

The University of Pennsylvania's special character is reflected in the diversity of the Penn community. We seek talented faculty and staff who will constitute a vibrant community that draws on the strength that comes with a substantive institutional commitment to diversity along dimensions of race, ethnicity, gender, sexual orientation, age, religion, disability, veteran status, interests, perspectives, and socioeconomic status. Grounded in equal opportunity, nondiscrimination, and affirmative action, Penn's robust commitment to diversity is fundamental to the University's mission of advancing knowledge, educating leaders for all sectors of society, and public service. The University of Pennsylvania prohibits unlawful discrimination based on race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

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