The Business Analyst II supports the Center for Food Safety and Applied Nutrition (CFSAN), Food Applications Regulatory Management (FARM) project. This position provides expertise in business process and system analysis, design, improvement, and implementation efforts and in translating business process needs into technical requirements.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Essential duties and responsibilities include the following. Other duties may be assigned.
Responsible for the integration of CNI Core Competencies into daily functions, including: commitment to integrity, knowledge / quality of work, supporting financial goals of the company, initiative / motivation, cooperation / relationships, problem analysis / discretion, accomplishing goals through organization, positive oral / written communication skills, leadership abilities, commitment to Affirmative Action, reliability / dependability, flexibility and ownership / accountability of actions taken.
Assist in applying common best practices for the industry using a knowledge base to create conceptual business models and to identify relevant issues and considerations in selecting application software packages.
Assesses the operational and functional baseline of an organization and its organizational components and helps to define the direction and strategy for an engagement while ensuring the organizational needs are being addressed.
Typical areas addressed include Human Resources, Finance, Supply, and operations. Identify information technology inadequacies and/or deficiencies that affect the functional area’s ability to support/meet organizational goals.
Supports the development of functional area strategies for enhanced IT.
Provides expertise in change management and training support.
Provides organizational and strategic planning for a wide variety of technical and functional environments.
Provides expertise in, but not limited to, Configuration Management, Strategic Planning, Knowledge Management, Business Analysis and Technical Analysis.
Advises and assists with the implementation of new business processes.
Implements performance improvements by analyzing and reengineering business practices and workflows.
Maps processes and makes process improvement recommendations supported by data.
Advises on the development of business processes, or the refinement of current business processes.
Benchmarks practices and procedures.
Monitors quality assurance efforts.
Facilitates change management processes.
Facilitates analysis and design of new business processes.
Provides Data Resource Management encompassing the full scope of development and execution of architectures, policies, practices and procedures that properly manage the full data lifecycle.
Develops and provides special ad hoc reports, as needed. Implements proper formatting to meet the needs of the end-user.
Ensures the information provided is consistent, timely, and accurate.
Develops measures of performance to evaluate success.
Develops and designs decision-making tools, and completes detailed analysis of performance data to assist management in decision-making. Provides improvement recommendations.
Coordinates the compilation of Performance Indicator and/or Core Indicator information. Internally verifies the accuracy, and performs detailed analysis. Provides a written analysis of the performance indicator information, which includes the process (i.e., current KPI type data), employee satisfaction, and customer satisfaction. Briefs management and teams on findings, and provides improvement recommendations.
Implements analytical scoring and results analysis.
Responsible for aiding in own self-development by being available and receptive to all training made available by the company.
Plans daily activities within the guidelines of company policy, job description and supervisor’s instruction in such a way as to maximize personal output.
Responsible for keeping own immediate work area in a neat and orderly condition to ensure safety of self and coworkers. Will report any unsafe conditions and/or practices to the appropriate supervisor and human resources. Will immediately correct any unsafe conditions to the best of own ability.
EDUCATION / EXPERIENCE
Bachelor’s degree in Business, Information Systems or a related field of study and four (4) years’ of experience; or equivalent combination of education / experience.
CERTIFICATES / LICENSES / REGISTRATION
JOB SPECIFIC KNOWLEDGE / SKILLS / ABILITIES
Operational knowledge and understanding of business analysis techniques and methodologies with ability to research and accurately interpret data, negate biases and measure future scenarios against current state
Ability to conduct functional requirements analysis for information and financial systems
Excellent research and analytical skills with ability to identify problems, determine accuracy / relevance of information, evaluate alternatives and make recommendations
Solid business strategy and leadership skills relevant to carrying out day-to-day responsibilities
Excellent computer skills with proficiency using Microsoft Office (i.e., Word, Excel, Access, PowerPoint, etc.) and statistical / modeling software
Basic computer graphics skills, including charts and graphs created in Excel, Visio, Power Point, or similar tool
Excellent verbal and written communications skills with ability to compose meaningful reports and to present research / information with clarity
Ability to employ a collaborative, customer service approach and to work effectively with others in diverse and multi-functional roles
Ability to maintain confidentiality of sensitive information
Exceptional organizational skills with ability to manage multiple projects and priorities and to meet specified deadlines
Excellent supervisory skills with ability to effectively lead, mentor and train others
Ability to appropriately raise issues and concerns for resolution
Ability to interact and communicate with all levels of staff, including executive management
Ability to effectively work both independently and in a team environment for the successful achievement of goals
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Exposed to general office noise with computers printers and light traffic.
Business Process Improvement