Description

Customer Support Representative
Capital Supply Chain
PRN

Capital Supply Chain is located in Richmond, VA with close access to beaches and mountains regions and is ideal for travel between the U.S. Southern and Northeastern regions.

We are currently seeking a Customer Support Representative to join our family. Do you want to be a part of a family and not just another employee? Are you looking for a work environment where diversity and inclusion thrive? Come be a part of the change! Submit your application today and find out what it truly means to be a part of a team.

The Customer Service Department serves as the primary contact by facility personnel seeking to resolve daily issues and concerns. The Customer Support Representative (CSR) functions as “account representatives” through assignment to customer facilities. Customer Support Representatives will establish rapport with customers in efforts to develop confidence in Supply Chain Services and will relate to issues with empathy and urgency while focusing on customer relationships with timely and frequent follow up. Each Customer Support Representative is responsible for answering and logging all incoming customer communications via telephone, email and/or fax, identifying or trouble-shooting potential Supply Chain issues and rectifying existing problems in a timely manner. The CSR is expected to maintain general competencies specific to all aspects of Supply Chain Services (e.g. - Purchasing, Accounts Payable, Internal Control, Warehouse, Pharmacy).

HealthTrust is the supply chain solution for our parent company, HCA Healthcare, which ranks on Fortune’s list of Most Admired Companies for three consecutive years and HCA Healthcare ranks in the Fortune 100. In addition Ethisphere named HCA Healthcare as one of the World’s Most Ethical Companies.

We offer you an excellent total compensation package, including competitive salary, excellent benefit package and growth opportunities. We believe in our team and your ability to do excellent work with us. Your benefits include 401k, PTO medical, dental, flex spending, life, disability, tuition reimbursement, employee discount program, employee stock purchase program and student loan repayment. We would love to talk to you about this fantastic opportunity.

Qualifications

EDUCATION/ EXPERIENCE REQUIREMENTS:
• High school diploma or GED required
• Associate’s degree or higher preferred
• One year Customer Service experience and two years general Accounts Payable or Purchasing experience preferred
• Previous HCA Supply Chain experience preferred

CERTIFICATE/LICENSE:
• N/A

This position is a PRN position. Meaning, employment and scheduled hours are only given on an “as needed” basis. A PRN employee is not eligible for most company benefits (including healthcare), nor is the employee eligible to accrue PTO.

Be a part of an organization that invests in you. We are actively reviewing applications. Highly qualified candidates will be promptly contacted by our hiring managers for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Notice

Our Company’s recruiters are here to help unlock the next possibility within your career and we take your candidate experience very seriously. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Gmail or Yahoo Mail. If you feel suspicious of a job posting or job-related email, let us know by clicking here.

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