Start your CAREER with Check Into Cash!
- Leader in the industry
- Opportunities for advancement
- Great Work/Life Balance
- No Sunday Hours and Major Holidays off
- Paid Vacation
- Benefits including health, dental, vision and a 401(k)
- Comprehensive Training provided
- Make outbound calls to initiate customer contact
- Answer inbound phone calls from delinquent customers.
- Negotiate payment plans/arrangements to best benefit the customer and the company.
- Provide thorough, efficient and accurate account updates on computer files for each call made or received.
- Maintain quality and accuracy for compliance.
- Assist customers in finding a resolution
- Ensure all customer information is correct, including phone numbers and addresses.
- Follow up on accounts to ensure payments are made.
- Maintain the highest level of confidentiality regarding personally identifiable information.
- High School Diploma
- Must have previous collections experience, two or more years
- Self-starter who can prioritize tasks and stay organized
- Excellent problem solving and negotiation skills.
- Ability to follow established policies, procedures, and training guidelines.
- Proficient in Microsoft Office (Outlook, Word, and Excel).
- Strong mathematical skills, ability to calculate and understand interest and fee rates.
Candidates must be available between the hours of 8:00AM \u2013 8:30PM
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Job ID: 2019-2465
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Check Into Cash is a national leader in short-term credit solutions. We offer everything from online payday loans to walk-in bill pay. Check Into Cash surely is your one-stop money shop!
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Check Into Cash offers many services, including: Payday Advances, Cash Advances, Title Loans, Title Pawns, Check Cashing, Western Union, bill pay services, and reloadable U.S. Money Cards in their centers, as well as Payday Loans and Installment Loans online. Check Into Cash truly is your One Stop Money Shop®.
Our company is also a founding member of the Community Financial Services Association of America (CFSA), the nation’s trade organization for the short-term loan industry. The CFSA enforces compliance, best practices, and works with state legislators and federal consumer groups to promote responsible legislation in an effort to balance the needs of customers with the interests of the industry. Check Into Cash believes in full disclosure of our services and truthful advertising.