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Company Contact Info
- San Diego, CA
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Customer Service Specialist
The Judge Group • San Diego, CA
Posted 25 days ago
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The Judge Group is looking for a Customer Service Rep in San Diego!
This position is responsible for providing exceptional client service to hospitals and radiologists to ensure that the work flow through the reading center is fast, accurate and efficient. This is a unique position for a Client Services Healthcare Professional who enjoys working in fast paced, team, call center environment.
Key Responsibilities of the Position:
- Ensure client satisfaction by working directly with radiologists and assisting in facilitating expedited reporting.
- Multitask effectively in a high volume client service center and call center
- Successfully work in multiple information systems
- Troubleshoot workflow gaps with diagnostic information, patient orders, and physician resources
- At least 2 years of customer service experience.
- Knowledge of medical terminology and human anatomy preferred.
- Highly proficient with computers, computer software and systems
- Ability to work in a fast pace, team environment
- Strong Customer Services skills