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Accounting Software Support Specialis...

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Accounting Software Support Specialist

Tyler Technologies, Inc. Yarmouth, ME (Onsite) Full-Time

The Enterprise ERP - GL Team is looking to add a Quality Assurance Analyst to the team! A QA analyst tests and quality assures programs, application modules, and products of increasing complexity created by the Development Department using systematic quality assurance techniques. The QA Analyst provides support for various modules to customers, peers, and management with diagnostic troubleshooting assistance and strives to further organizational and company goals.



Quality Assurance Analyst

This position will initially be responsible for assisting the multiple Cloud teams including Assurance, Hub, Enterprise Forms, Enterprise Service Requests, Spatial, OpenAPI, Workflow, and more.

The ideal candidate will collaborate with cross-functional teams, including implementation, security, product development, and QA to deliver exceptional solutions that meet customer and stakeholder needs. This role will also focus on risk assessment, release management, customer engagement, and communication to ensure transparency and product success.

Duties will include working with clients to gather the needed information for payments onboarding. Additional duties may include creating and updating tracking sheets.

The successful candidate will be responsible for designing Java-based functional automated tests for Tyler's Trunkey SaaS products, as well as 3rd party software that integrates with the overall system at various stages of the production process.


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Recommended Skills

  • Customer Relationship Management
  • Enterprise Resource Planning
  • Java (Programming Language)
  • Openapi
  • Problem Solving
  • Product Design

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